Lee Daughtry

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic customer service professional with 30 years client interface experience. Results-driven Inspector with proven ability to establish rapport with clients.

Very meticulous and focused; paying attention to detail and listening are My strong points. I William am honest, loyal and very reliable. Very adaptable to My environment and willing to learn daily to better advance myself in the business.

Sales Specialist at Lowe's Stores, Inc. (2022-02 – Present)

Assist customers on a daily basis, interacting with them to assure they have everything they need to properly complete their tasks. Also aide My Dept. Supervisor in his daily duties to maximize Inventory control and generate superior service to maintain In-stock product for our customers. Compounded department sales annually to produce over 1 million dollars in sales for the past 3 years running.

• Consistently exceeded sales targets by XX% each quarter, resulting in recognition as top-performing sales representative
• Developed and maintained strong relationships with key clients, resulting in a XX% increase in repeat business
• Implemented effective prospecting strategies that resulted in a XX% increase in new customer acquisition

Home Inspector at Terminix International (2007-09 – 2022-02)

Inspected homes & businesses for Termite activity & Moisture control issues; as well as other concerns such as any Conducive conditions that may be of concern to the Home/Business owner.

• Collaborated with marketing team to create compelling sales materials and presentations, leading to an XX% increase in conversion rates
• Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in a XX% improvement in customer satisfaction ratings

Installation Technician at Mediacom Communications Corporation (2004-08 – 2007-09)

Installed, repaired and maintained systems in Homes and Businesses for Cable, Phone and Internet services. Also participated in monthly On-call rotation duties as well as regular Training sessions. Responsible for handling several Customer complaints and Outages.

Maintenance Technician at Winn Dixie Stores (1994-03 – 2000-02)

Worked in the Refrigeration Installation & Maintenance Repair department for almost six years. Routinely serviced and installed equipment and machinery as well as performed maintenance and repairs throughout the S. GA/N. FLA region.

College Prep in Drafting and Design – USAThomas Technical Institute Did (1988-08 – 1989-04)