Lee Martinie

Infrastructure Systems Engineer with 20+ years of experience designing, deploying, and supporting enterprise environments across manufacturing, distribution, banking, and corporate operations in the U.S. and Canada. Proven expertise in VMware virtualization, multi-site infrastructure, Active Directory, and large-scale system migrations. Led full IT carve-out and platform build following corporate divestiture, supporting 24/7 operations.

Known for strong troubleshooting, system reliability, and process-driven automation of administrative tasks.

Career Note: After recovering from major surgery, I returned to the workforce through hands-on IT support roles to reestablish active employment. Brings extensive prior experience in infrastructure engineering, enterprise systems, and multi-site platform design.

IT Help Desk Technician - Longview Capital Corporation

(2025-02 - 2026-01)

• Supported IT operations across 36 banking branch locations in a hybrid Microsoft 365 and Active Directory environment
• Managed user provisioning, access control, and authentication troubleshooting
• Resolved workstation, connectivity, and endpoint issues across distributed users
• Utilized NinjaOne RMM and ticketing systems for incident tracking and resolution

IT Support Specialist - JELD-WEN, Inc.

(2024-05 - 2025-02)

• Delivered onsite IT support in a manufacturing and corporate environment, supporting production and office systems
• Supported shared workstations, production kiosks, and network-connected devices critical to operations
• Participated in daily Gemba walks, proactively identifying and resolving IT issues impacting production efficiency, system reliability, and continuous improvement initiatives
• Diagnosed hardware, software, and connectivity issues affecting production systems and operational uptime
• Managed incidents and service requests using ServiceNow (SNOW)

Senior Network Engineer - Beauty Quest Group

(2019-07 - 2021-10)

Infrastructure Design & Enterprise Platform Build

• Architected and built a complete enterprise IT infrastructure from the ground up following divestiture from Conair
• Led a full IT carve-out, delivering a fully operational environment within 30 days for a 24/7 manufacturing facility (180+ employees)
• Designed and deployed VMware-based virtual infrastructure supporting domain controllers, SQL servers, and enterprise applications
• Established core services including identity management, networking, security, and backup platforms
• Administered VMware hosts and virtual machines across production environments
• Designed and implemented Active Directory domain, OU structure, and Group Policy framework
• Managed Microsoft 365 tenant and enterprise identity systems
• Leveraged scripting and repeatable configuration processes to streamline system provisioning, administrative tasks, and environment standardization
• Designed and supported multi-site infrastructure spanning manufacturing and executive office locations, including WAN/VPN connectivity using Zendesk ticketing system
• Managed and resolved support requests using Zendesk, ensuring timely issue resolution and user satisfaction
• Deployed Cisco switching, wireless infrastructure, and security appliances
• Managed VPN connectivity and secure remote access
• Implemented backup and disaster recovery solutions using Druva
• Led migration of Active Directory, Microsoft 365 tenant, file systems, and enterprise data into new environment
• Supported ERP transition from SAP to NetSuite while maintaining operational continuity
• Coordinated vendors and cross-functional teams to execute a seamless transition with no disruption to operations

Senior Network Engineer / Network Engineer / LAN Administrator - Conair Corporation

(1998-10 - 2019-06)

Enterprise Infrastructure & Systems Administration

• Supported and maintained enterprise infrastructure across 5 primary North American locations
• Administered VMware environment (35–40 virtual machines) and 15+ physical servers supporting critical business systems
• Provisioned and managed virtual machines, including snapshot management, host patching, and datastore administration within VMware environment
• Managed core infrastructure services including Active Directory, NAS storage, and enterprise connectivity
• Supported firewall and network security infrastructure (including SonicWall) and wireless networks across primary sites
• Performed system optimization, troubleshooting, and lifecycle management across compute, network, and storage layers
• Utilized scripting and standardized processes to streamline system administration, deployments, and configuration consistency across multi-site environments
• Lead infrastructure designer for large-scale manufacturing and distribution facilities across the U.S. and Canada
• Designed end-to-end network and infrastructure solutions including architecture, rack layouts, cabling, and hardware specifications
• Coordinated vendors and contractors for successful infrastructure deployments, including: $50M – 800,000 sq. ft. Glendale, AZ distribution campus; $35M – 801,520 sq. ft. Southaven, MS foreign trade zone; $32M – 502,200 sq. ft. Woodbridge, ON distribution center
• Administered endpoint security platforms including McAfee ePO, ENS, Drive Encryption, and Cisco Umbrella
• Supported global policy enforcement across 46 international locations for antivirus, endpoint protection, and laptop encryption
• Managed security configurations impacting approximately 2,500–3,500 systems worldwide
• Key contributor to cross-border SAP implementation across Canada and the United States
• Led infrastructure readiness for transition from green-screen/dumb terminals to PC-based environments
• Supported rollout of Windows workstations, Microsoft Office, and SAP systems across multiple locations
• Assisted with network, server, and wireless infrastructure preparation for enterprise application deployment
• Designed and supported secure network environments for revenue-generating trade shows, ensuring system uptime for Square-based point-of-sale and transaction processing systems ($100K–$300K per event)
• Configured and supported Square POS systems, including product setup, pricing, inventory tracking, and transaction workflows
• One of three authorized personnel responsible for processing customer refunds within Square during live trade events
• Participated in telephony modernization initiatives, contributing to cost reductions through infrastructure optimization
• Supported warehouse automation and logistics systems

CNC Programmer / LAN Administrator - Cerion Technology, Inc.

(1988-09 - 1998-10)

• Supported 24/7 manufacturing operations for 180–200 employees
• Designed and implemented a FoxPro-based real-time production reporting system, replacing legacy R:Base platform and automating data collection, reporting, and operational workflows to support Just-In-Time manufacturing operations
• Managed backups, disaster recovery processes, and production data systems
• Provided indirect leadership and mentoring for a team of five staff members across multiple shifts

Independent IT Consultant (Part-Time) - MCC Consulting

(1997-01)

• Provided IT support for residential and small business clients
• Performed troubleshooting, workstation repair, and small network deployments

Computer Networks, C++ - Parkland College

GED - Taylorsville High School