Custodial Worker - Menzies Distribution - Miami, FL
(2025-10 - 2026-06)
- My duties were to maintain cleanliness and orderliness of assigned areas.
- Perform routine cleaning tasks such as sweeping, mopping, and dusting.
- Empty trash receptacles and dispose of waste properly.
- Clean and sanitize restrooms, replenishing supplies as needed.
- Ensure safe use and proper storage of all cleaning equipment and supplies.
- Report maintenance issues or safety hazards to appropriate personnel.
- Assist with setup and breakdown of facilities for events and meetings.
- Follow established procedures for cleaning and disinfecting to ensure a safe environment.
- Adhere to health and safety regulations and guidelines.
- Clean various floor types including wood, linoleum, and tile.
- Shampoo rugs and carpets as required.
- Change air filters and clean vents.
- Dust all surfaces, including furniture and equipment.
- Wax floors to maintain shine and protect surfaces.
- Order new cleaning supplies as needed to maintain inventory.
- Wash windows and mirrors for clarity and cleanliness.
- Maintain a thorough inventory of cleaning supplies and equipment.
- Operate commercial cleaning equipment such as vacuums, floor buffers, and carpet cleaners.
- Collect and take out trash and recycling in accordance with local pickup schedules.
- Clean up spills caused by food or beverages promptly.
Customer Service Representative/Call Center - Alorica - Miramar, FL
(2024-11 - 2025-08)
- Resolved DirecTV customer inquiries regarding accounts, billing issues, services, and equipment upgrades, improving customer satisfaction
City Carrier Assistant - Post Office USPS - Miami Gardens, FL
(2023-01 - 2024-10)
- Delivered letters and packages to commercial and residential areas along assigned routes, ensuring timely and accurate delivery
- Sorted and processed mail at the post office, collected packages and return mail from drop-off points, and traveled by car or on foot to deliver mail to intended destinations
Ramp Agent - Menzies Aviation - Hollywood, FL
(2017-08 - 2023-12)
- Marshaled aircraft, loaded/unloaded and sorted freight and baggage, and serviced aircraft to ensure efficient turnaround
- Assisted with pushback, towing, and deicing operations, supporting on-time departures
- Cleaned aircraft and managed inventory of luggage to maintain operational standards
Driver - Supper Shuttle - Miami, FL
(2015-02 - 2017-07)
- Transported passengers safely between locations, ensuring timely arrivals and departures
- Assisted passengers with luggage, collected fares, and answered questions to enhance customer experience
- Communicated with dispatcher, resolved minor faults, and adhered to traffic regulations for safe operations
Housekeeping - Duty Free Americas - Miami, FL
(2011-08 - 2014-12)
- Assisted with cleaning Miami locations, maintaining high standards of cleanliness
- Performed operational duties including floor moves, replenishment, inventory, shortage control, stockroom organization, and merchandising to support store efficiency
- Processed merchandise to floor-ready standards, ensuring timely product availability
- Assisted the Support Team Lead with placement of merchandise on the sales floor, improving store presentation
Patient Intake Coordinator - HCA Healthcare - Miami, FL
(2010-01 - 2011-04)
- Served as the first point of contact for patients and injured workers, delivering excellent customer service
- Answered inbound phone calls, identified and resolved caller needs, and provided information or transferred calls as needed
