Lee Yang

I am a motivated and detail-oriented accounting student with hands-on experience in retail banking and customer service. I previously worked as a part-time Teller at American National Bank, where I developed strong skills in cash handling, transaction accuracy, and building trusted relationships with customers. I recently joined Blaze Credit Union, where I continue to expand my financial knowledge by actively promoting credit union products and services, educating members on available options, and supporting daily branch operations.

I am known for my strong work ethic, adaptability, and ability to multitask in fast-paced environments. With a solid academic background and a 3.9 GPA, I am committed to growing my career in finance while delivering excellent service and contributing positively to my team.

Part-Time Teller - American National Bank

(2024-09 - 2025-09)

At American National Bank, I handled daily customer transactions with accuracy and attention to detail, including deposits, withdrawals, transfers, loan payments, cashier's checks, and Vault duo control. I was responsible for managing and balancing my cash drawer, identifying discrepancies, and following all bank policies and procedures. I provided consistent, high-quality customer service by answering questions, resolving issues, and assisting customers with their banking needs in a professional and friendly manner.

Member Service Representative - Blaze Credit Union

(2025-12)

At Blaze Credit Union, I support members with daily transactions while actively promoting credit union products and services. I communicate with members through in-branch interactions and phone calls to address account inquiries, resolve issues, and provide information on products and promotions. I assist with vault operations by balancing the vault, buying cash, and ensuring proper cash levels are maintained for daily branch needs.

I consistently follow security procedures, maintain accuracy in cash handling, and work collaboratively with my team to deliver a positive and efficient member experience.

Brooklyn Center Highschool (2021-09 - 2021-06)

Southern New Hampshire University (2024-01 - 2025-10)