Lei_ Nohoney

Diligent Remittance Specialist II with 15 years of experience in fast-paced financial environments. Expertise in operating various systems, including Opex machines such as 150, Eagle, 7780, Falcon, and itran while ensuring compliance with sensitive customer requirements for EOB and SOP. Proven ability to collaborate with management to address high-profile client needs effectively. Strong organizational skills and attention to detail enhance operational efficiency and accuracy in data handling.

Remittance Specialist II - JPMorganChase - Los Angeles, CA

(2021-11)

• Operates Opex 150, Eagle, Eseries, 7780, itran assisting in the mail room for the Apex in a Fast Paced environment.
• Familiar with Smart Remit and 10 key by touch.
• Following specific and sensitive EOB and SOP given from customers.
• Worked closely with the management team for any sensitive and specific needs for High Profile customers.

Remittance Processing Specialist I - Deluxe Corporation - Monterey Park, CA

(2020-10 - 2021-10)

• Operating in all functions in the capture room Opex 150, 51, and 7200 machines in a fast paced environment working closely with Team Leads for specific accounts.
• Assisted in the mailroom as needed, moved for growth within departments for itran, and data entry for 10th by touch.

Operations Supervisor - Klik Technologies - Los Angeles, CA

(2017-07 - 2020-07)

• Supervised a small team of 5 for the growing and small lockbox located in the downtown area.
• Operating and maintaining all operations, training if needed for new hires.
• Conducted interviews, training provided for new hires.
• If needed to travel to other sites was required and obtained.
• Operated falcons for processing, worked under the CEO and COO

Remittance Processing Specialist - Union Bank - Monterey Park, CA

(2012-01 - 2017-04)

• Mailroom operator and extractor for the retail department.
• Following all SOP requirements for customer and client.
• Assisted when needed for the wholesale department for peak volumes when asked or required.
• Assisted in the mailroom operating the Opex 150 or itran functions

Account Processor - U.S. Bank - La Mirada, CA

(2005-06 - 2016-07)

• Worked in the retail department in operating the 150 machine.
• Familiar with Wausau network using the opex 7.5 and opening mail using the opex 50, 51.
• Assisted in all functions and departments if needed additional assistance within the building and other departments for different functions for cash and proof departments.

Criminal Justice - LASD explorer Program - Los Angeles Southwest College (2001-07 - 2003-07)

High school diploma - Opportunities For Learning (2003-06)