Leila Makari

Detail-oriented healthcare administration professional with experience in dental offices, patient coordination, customer service, and administrative support. Skilled in patient communication, data entry, scheduling, billing support, and Microsoft Office applications. Proven ability to work efficiently in fast-paced healthcare environments while maintaining professionalism and attention to detail.

Dental Assistant / Administrative Assistant - Lifetime Smiles Pediatric Dentistry P.C. - Brooklyn, NY

(2022-01)

• Assist dentists during procedures while maintaining efficient patient flow.
• Prepare treatment rooms, sterilize instruments, and ensure compliance with safety protocols.
• Coordinate appointments, patient records, and administrative documentation.
• Educate patients on oral hygiene and post-treatment care.
• Provide excellent customer service in a fast-paced healthcare environment.

Orthodontic Dental Technician - Precision Orthodontic Laboratory - New York, NY

(2019-06)

• Fabricate custom orthodontic appliances based on orthodontist prescriptions and patient impressions.
• Utilize specialized laboratory equipment and materials to ensure high-quality results.
• Maintain accuracy and attention to detail while meeting production deadlines.

Pharmacy Cashier / Technician - Rite Aid - New York, NY

(2017-11 - 2019-06)

• Assisted customers with prescription pick-up and pharmacy transactions.
• Processed payments and maintained customer confidentiality.
• Supported pharmacy operations and communicated effectively with customers and staff.

Receptionist - NYU Langone Medical Center - Brooklyn, NY

(2015-01 - 2015-04)

• Managed appointment reminder calls, scheduling updates, and cancellations.
• Organized administrative paperwork and supported office operations.
• Maintained professional communication with patients and staff.

Bachelor of Science - Health Services Administration - New York City College of Technology (2022)

Associate Degree - Dental Laboratory Technology - New York City College of Technology (2019)

Certificate - Dental Assistant - New York City College of Technology (2016)