Lekeisha Jefferson

Dynamic and purposeful professional with over 10 years of experience spanning hospitality management, executive administration, front desk operations, and customer service leadership. Proven history of optimizing daily operations, leading high-performing teams, coordinating events, managing inventory, and delivering exceptional client experiences. I am skilled in Microsoft 365 and a variety of business and office management systems to improve efficiency, organization, and service quality.

Recognized for strong leadership, adaptability, diligence, and the ability to excel in fast-paced, customer-focused environments. Committed to fostering positive relationships, streamlining processes, and contributing to organizational success through exceptional communication, problem-solving, and operational expertise.

Director of Culinary - Camp Thunderbird for International Students - Bemidji, MN

(2025-01)

• Assist in managing daily kitchen operations by serving large groups of international campers and staff.
• Supervise and train kitchen personnel to ensure efficiency, professionalism, and food quality.
• Coordinate menu execution, including accommodations for dietary restrictions and cultural preferences.
• Monitors food inventory, ordering, receiving, and cost control measures.
• Ensures compliance with food safety, sanitation, and health department standards.
• Supports unique events, themed dinners, and VIP functions throughout the camp season.
• Fosters a positive, collaborative work environment focused on excellence and hospitality.

Catering & Events Coordinator - Metz Culinary Hospitality (Famu) - Tallahassee, FL

(2025-02 - 2026-12)

• Executed high-profile catering events for corporate clients, managing coordination and ensuring exceptional service.
• Designed custom menus based on client preferences, increasing satisfaction and repeat business.
• Oversaw event setup and breakdown, including décor, furniture, and AV equipment.
• Maintained inventory accuracy to prevent shortages and reduce waste.
• Monitored food quality and presentation standards.
• Functioned as primary client liaison throughout event lifecycle.

Front Desk Specialist - Care A Van Express Transportation - Tallahassee, FL

(2020-12 - 2025-01)

• Managed front desk operations, greeting visitors and handling 50+ daily calls.
• Scheduled appointments and maintained calendars for staff and management.
• Processed mail, deliveries, payments, invoices, and receipts with confidentiality.
• Performed clerical duties including filing, data entry, and recordkeeping.
• Maintained inventory of office supplies and coordinated orders.
• Supported meeting coordination and enforced visitor protocols.

Culinary Manager / Service LBO Manager - Olive Garden

(2016-10 - 2019-11)

• Led operational improvements to exceed company quality standards.
• Managed recipe adherence, portion control, and waste reduction.
• Scheduled and supervised 100–150 staff while controlling labor costs.
• Managed inventory, vendor orders, and equipment maintenance.
• Hired, trained, and developed employees.
• Partnered with HR on talent reviews, benefits, and claims.

Kitchen Manager / Bar Manager / Service Manager - Applebee's Neighborhood Bar & Grill

(2013-12 - 2016-10)

• Directed food ordering, preparation, and sanitation compliance.
• Conducted inventory and maintained stock control.
• Set and tracked sales goals for front-of-house staff.
• Scheduled weekly shifts for 45–75 employees.
• Maintained labor costs within budget and ensured service quality.

AA - Business Management - Tallahassee State College (2026)

Business Management - Alabama State University (2003)