LeNae Goolsby
COO | Business Operations & Growth Expert
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About
Dynamic business executive with extensive experience in operations, marketing, and strategic growth. Proven ability to streamline workflows, improve financial performance, develop brand positioning, and implement high-impact marketing strategies. Adept at identifying inefficiencies, optimizing processes, and increasing profitability in service-based industries. Experienced in coaching professionals, managing high-performing teams, and leading organizations through transformative growth.
Experience
Co-Founder | Chief Operating Officer
Infinite Health Integrative Medicine Center | New Orleans & Lake Charles, LA | 2010 – Present🔹 Oversee all business operations, financial management, and marketing strategy to drive efficiency and revenue growth.
🔹 Developed and executed strategic marketing initiatives that increased patient inquiries and expanded brand visibility.
🔹 Designed client acquisition and engagement processes that improved conversion rates and enhanced customer experience.
🔹 Implemented financial planning, budgeting, and revenue growth strategies, ensuring business sustainability through industry changes.
🔹 Established Infinite Health as an industry thought leader through publications, speaking engagements, and award-winning media.
Practice Administrator
Community Oncology Consultants, Inc. | Winchester, TN | 2003 – 2007🔹 Managed daily operations, financial planning, and process efficiency for a single-provider medical oncology practice.
🔹 Developed and executed strategic referral marketing programs, reducing patient out-migration and increasing new client acquisition.
🔹 Negotiated partnerships for cost-saving measures, including securing access to 340b drug pricing programs that improved financial sustainability.
🔹 Implemented operational efficiencies that streamlined workflows and improved patient experience.
Law Office Practice Manager & Paralegal
Various Sole Practitioner Law Firms | Orlando, FL & Atlanta, GA | 2001 – 2003🔹 Led administrative and business operations for solo law firms, handling client intake, billing, vendor relations, and case management.
🔹 Provided paralegal support for complex litigation and real estate transactions.
🔹 Implemented operational improvements to optimize efficiency and improve profitability.
Education
Juris Doctor | Tulane University Law School
📍 New Orleans, LA | 2007 – 2009🏆 Business Enterprises II CALI Award
📌 Externships: 14th Judicial District Court | Greater New Orleans Fair Housing Action Center
BA Political Science & History | Saint Mary-of-the-Woods College
📍 Saint Mary-of-the-Woods, IN | 2002 – 2005🏆 Who’s Who Among Students in American Universities & Colleges
Specialized Training & Leadership Development
✅ Goldman Sachs 10,000 Small Businesses Program – Cohort 20, New Orleans, LA (2018)✅ Integrative Medicine Leadership Development – Duke University Integrative Medicine Center (2017)
