Information Assistant - Loyola University - Chicago, IL
(2022-09)
- Demonstrated patience and confidence while serving the student body and faculty of the Water Tower Campus, monitoring Maxxess for identification of Loyola Affiliated persons such as staff or students as well as guests for various different Loyola Affiliated meetings.
- Answered incoming calls for Loyola University and directed callers to the information or people they were looking for, all with a pleasant and empathetic attitude.
- Communicated often with Campus Safety Police about security concerns in real time as they were happening., ensuring safety of student body and faculty of the Water Tower campus.
Night Monitor - Loyola University - Chicago, IL
(2021-08 - 2022-09)
- Continuously monitored access and egress of guests and students in residential buildings at the Lakeshore Campus over a period of 8 hours with the use of Maxxess.
- Handled complaints from student residents and communicated with higher management residence life what could be done to solve complaints.
- Ensured the safety of students and guests in building, properly documenting guests of residents going in and out in EasyLobby while monitoring lobbies of residential buildings on campus.
- Noted daily through email any happenings in the night to Campus Safety night manager, including any police activity within building and interactions with higher management residence life.
