Retail Sales Consultant at AT&T (2020-10 – Present)
- Determine customer needs
- Sell products and services
- Inventory
- Collect payment
- Problem solving
- Recommend best solutions
Guest Service Supervisor at Hampton Inn & Suites (2019-08 – 2021-04)
- Hilton Honors Advance Purchase
- Hilton Honors Reimbursement (accounts receivables)
- KIPSU administrator (setting goals, monitoring and posting results weekly)
- Gift Shop Mid-Month Inventory
- Gift Shop Month End Inventory
- Tax Reconciliation
- Order Preparation for Key Front Office/Complimentary Breakfast Items
- Supervising FD Agents, communicating successes and possible opportunities while continuing to perform front desk and night audit tasks as needed
Front Desk Clerk at Hampton Inn (2017-03 – 2019-08)
- Responsible to greet walk-in guests and guests with reservations when they arrive at the front desk
- Book, assign, and collect payments for reservations made on behalf of individuals, families and groups as required
- Communicate guests' requests and complaints to the appropriate department
- Refer guests to local amenities and venues
- Schedule special services when guests inquire, answer telephones and respond to current and prospective guests needs in a 148 Room Hotel
Sales Associate at Champs Sports (2011-09 – 2017-04)
- Operating cash registers, assisting customers with sales, stocking and organizing shelves, and answering questions about company policies, merchandise, and services
- Foot Locker sales associates generally work on foot for long periods of time
- A working knowledge of footwear and athletic apparel may prove beneficial during the Foot Locker hiring process
- Training may involve a brief probationary period, verbal instruction, and visual demonstration
- Some computer use
Stock Associate at Champs Sports (2010-09 – 2011-09)
- Assist in processing all inventory movements between store and distribution
- Maintains a clean, organized and efficient stockroom while adhering to company standards and safety requirements
- Responsible for maintaining appropriate stock levels and ensuring sizes and styles are represented
- Prepares merchandise to go out onto the sales floor, including display shoes
