Human Resource Manager at YouLend. LLC. (2025-09 – 2026-04)
- Managed the alignment of the organizations business strategy with all US employee for a startup environment
- Implemented the first ever performance review cycle in the US that aligned with employee satisfaction and career growth
- Created invectives focused on the individual employee career progression path
- Leveraged HR analytics to monitor key metrics such as turnover, retention, KPI's, attrition that resulted in data-driven decisions that improve employee retentions by 35%
- Managed the organization's compliance with local, state and federal regulations in standard workflow processes
Human Resources Business Partner at Alexander Proudfoot Company. (2022-12 – 2025-07)
- Managed the alignment of the organizations business strategy with all US and Canada based employees
- Optimized organizational design that increased productivity and improved performance of the business by 15%
- Revamped and managed performance review cycle to align to employee satisfaction and career growth
- Implemented interventions focused on employee wellness; diversity, equity and inclusion; talent management
- Leveraged HR analytics to monitor key metrics and KPIs, resulting in data-driven decisions that improve employee retentions by 25%
- Ensured the organization's compliance with local, state and federal regulations
Human Resources Partner at Amazon Inc. (2020-08 – 2022-12)
- Managed computerized flow of information/reports surrounding organizational needs and functions
- Created and developed initiatives that increased personnel and workplace growth of employees by 30%
- Provided hourly reports regarding time and attendance for real-time improvements and engagement of associate body
- Leveraged HR data and KPIs to advise leaders and optimized workforce planning
- Eliminated 35% of attrition with Lean and Six Sigma project management
- Resolved employee relations issues with sound judgment to support a compliant and positive work culture
Human Resources Manager at Jamaican Consulate Atlanta (2018-10 – 2020-08)
- Managed the staffing process of student workers (interns), including the recruiting and onboarding process
- Scaled process improvement initiatives using data-driven techniques (Performance Metrics)
- Advised Consul on different policies and laws that could affect any or all Jamaican immigrants within Georgia
- Established and promoted direct interface with customers to ensure high levels of satisfaction for customers
- Increased customer intake by 75% through Lean Processing techniques
Human Resources Generalist at Vitas Hospice Hotel (2017-05 – 2018-11)
- Managed the staffing process, including recruiting, interviewing, hiring and onboarding
- Ensured job descriptions are up to date and compliant with all local, state and federal regulations
- Developed new training materials and performance management programs
- Boosted job awareness by 45% through enhanced onboarding strategies with HIRS (UKG)
- Proven abilities to influence and partner with different departments achieve results
