Leslie Chavez

Motivated and compassionate Medical Assistant graduate with hands-on clinical externship experience and strong bilingual communication skills (English/Spanish). Seeking an entry-level Medical Assistant position to provide quality patient care, support healthcare providers, and continue developing clinical expertise. Experienced in both front and back office operations including patient care, vital signs, insurance verification, referral coordination, medication refill requests, appointment scheduling, medical records management, and Practice Fusion EMR documentation.

Front/Back Office Medical Assistant Extern at Gateway Comprehensive Medical Group (2026-02 – 2026-05)

• Assisted healthcare providers with daily clinical procedures and patient care.
• Measured and recorded vital signs including blood pressure, temperature, pulse, and respiration.
• Prepared patients for examinations and treatments.
• Administered vaccines to pediatric patients following proper protocols.
• Maintained a clean, organized, and sterile clinical environment.
• Supported front and back office tasks as needed.
• Provided bilingual communication (English/Spanish) to patients and families.
• Performed patient check-in and check-out procedures.
• Verified insurance eligibility and benefits.
• Scheduled appointments and maintained provider schedules.
• Answered patient phone calls and relayed provider messages.
• Faxed and scanned medical records.
• Processed referrals and coordinated follow-up care.
• Assisted with medication refill requests.
• Utilized Practice Fusion EMR for patient documentation and daily workflow.
• Assisted with medical records management and documentation.
• Supported quality patient care and patient-centered care initiatives.

Customer Service Representative at Cross Border Express (CBX) (2022-10 – 2023-01)

• Assisted customers with questions and travel-related support.
• Provided friendly and efficient service in a fast-paced environment.
• Handled problem-solving and customer concerns professionally.
• Demonstrated strong communication, customer service, and organizational skills.

Associate Degree in Medical Assistant – Southwestern College (2020 – 2026)

Certificate in Medical Assistant Clinical Certificate – Southwestern College (2020 – 2026)

Certificate in ESL Communication – Southwestern College (2020 – 2026)

Associate in Business Administration – CECYTE BC (2017 – 2020)