System Manager of Breast Centers - Ballad Health System - Kingsport, TN
(2013-01 - 2026-07)
- Developed and executed strategic plans for IT infrastructure improvements, aligning with organizational goals.
- Coordinated cross-functional teams to optimize system integrations, improving workflow and data accuracy.
- Led systems implementation to enhance operational efficiency across healthcare facilities.
- Mentored junior staff on best practices in systems management, fostering professional development and expertise.
- Increased core system availability by implementing a Breast Center Task Force to optimize schedules and work flow.
Clinical Coordinator - Holston Valley Medical Center - Kingsport, TN
(2008-09 - 2026-07)
- Coordinated patient care services to enhance operational efficiency and improve patient experiences.
- Managed scheduling for clinical staff, ensuring optimal coverage and resource allocation.
- Implemented quality assurance protocols to maintain compliance with healthcare standards.
- Developed training programs for new employees, fostering skill development and team cohesion.
- Supervised and managed daily activities of clinical team consisting of 5 physicians, nurses, and support staff.
- Led interdisciplinary team meetings to address patient care challenges and improve service delivery.
- Evaluated clinical workflows, identifying areas for improvement and implementing strategic changes.
- Collaborated with leadership to develop initiatives aimed at improving overall healthcare outcomes.
Radiologic Technologist (Mammography) - Holston Valley Medical Center - Kingsport, TN
(1990-07 - 2026-07)
- Collaborated with physicians to evaluate patient conditions and ensure accurate imaging results.
- Operated advanced radiologic equipment, enhancing efficiency of imaging processes.
- Performed diagnostic imaging procedures with precision and adherence to safety protocols.
- Mentored junior technologists on best practices in patient care and imaging techniques.
- Ensured patient safety and comfort during imaging through effective communication and support.
- Trained new staff on radiologic techniques, equipment usage, and safety standards.
