Care Coordinator - Texas Physical Therapy Specialists
(2026-05)
- Served as the primary point of contact by managing a high-volume inbound phone queue
- Processed patient referrals and handled consecutive inbound calls efficiently
- Scheduled patient appointments while maintaining accuracy and attention to detail
- Provided exceptional customer service by assisting patients and physicians with inquiries
- Maintained accurate patient records through timely and precise data entry
Public Health Intern - Hope At Heart Foundation
(2026-01 - 2026-05)
- Collected and organized demographic data for program reporting
- Assisted with hospital visits and observed care coordination
- Provided Spanish translation support for families
- Shadowed staff to understand intake and patient support services
Volleyball Coach - San Antonio ABYSS/Xtreme Athletics
(2024-11 - 2026-05)
- Led practices, clinics, and private lessons to develop athlete performance
- Promote teamwork, discipline, and leadership
- Provide feedback and implemented game strategies
Youth Leader Sub - Northside Independent School District
(2025-11 - 2026-05)
- Supervised and led after school academic activities
- Delivered interactive lessons across core subjects
- Maintained a safe and structured environment
Cashier/Customer Service Rep. - HEB Leon Springs - San Antonio, TX
(2022-04 - 2026-05)
- Provide friendly and proactive customer service to enhance the shopping experience
- Resolve customer inquiries and concerns professionally
- Maintain a clean and organized checkout area
Bakery Service Rep. - HEB Leon Springs - San Antonio, TX
(2022-04 - 2026-05)
- Deliver exceptional customer service by assisting with bakery orders and product recommendations
- Accurately record production data and monitor inventory shrinkage
- Maintain a clean, sanitized, and organized workspace to comply with health and safety regulations
Cash Lead, Sales Associate - American Eagle Outfitters La Cantera - San Antonio, TX
(2019-08 - 2022-04)
- Provided personalized customer service to drive sales and enhance the shopping experience
- Trained and mentored new associates on sales techniques and company policies
- Managed shipment inventory, organized stockroom, and replenished merchandise to optimize store operations
