Leticia Esper

Customer service professional with experience in hospitality and sales

Talent

TampaMember since September 2, 2026

Communication & interpersonal skillsCustomer service & guest relationsQuick learnerFast paced environment adaptabilityPositive, friendly, and approachable demeanorProblem-solving & customer satisfactionCash handling & basic transactionsUpselling & client needs assessment

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Communication & interpersonal skillsCustomer service & guest relationsQuick learnerFast paced environment adaptabilityPositive, friendly, and approachable demeanor

About

Customer service professional with experience in hospitality and sales. Skilled in customer relations, team collaboration, daily operations, and problem-solving in fast-paced environments. Experienced in cash handling, inventory organization, and supporting team performance.

Strong communication, leadership, and organizational skills, with a proactive and reliable approach to maintaining high service standards and creating positive customer experiences. Eager to learn, grow and take on new challenges.

Experience

Bartender - American Legion Hettinger Post #115 - Tampa, FL

(2025-06 - 2026-07)

Manage daily bar operations independently.
Sales associate for event tickets and raffle tickets
Process cash transactions, payouts, and daily cash reconciliation.
Monitor inventory and restock supplies as needed.
Maintain a clean, organized, and guest friendly environment.
Build rapport with customers and encourage repeat business.

Bartender - Hettinger Country Club

(2026-05 - 2026-07)

Manage memberships and subscriptions.
Responsible for processing payments and payouts while maintaining accurate daily cash records.
Promoter in house events encouraging guest participation.
Build rapport with customers and encourage repeat business.

Social media manager - Mr Habibi Restaurant

(2022 - 2023)

Developed marketing materials to promote products, events, and special offers.
Created and designed social media content, including promotional graphics, photos, and videos.
Created engaging content to increase brand awareness and customer engagement.

Sales woman - Sacha Sarhal; Aixxa Fitness

(2013-01 - 2020-12)

Sold beauty products, fitness apparel, and courses in a customer facing environment.
Identified customer needs and recommended suitable products and solutions.
Explained product features and benefits to support informed purchasing decisions.
Delivered personalized service to build trust and encourage repeat business.