
Customer service
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Dedicated and adaptable professional with experience in customer service, team supervision, and education support. Skilled in effective communication, conflict resolution, active listening, and providing empathetic assistance in diverse environments. Experienced in delivering high-quality customer service in English through phone, chat, and email, as well as supporting students in classroom settings, including one-on-one and small-group instruction.
I am a responsible, organized, and quick-learning professional with strong computer skills, systems navigation abilities, and the capacity to adapt to new software and work environments. I am committed to providing excellent service, supporting team goals, and creating a positive and productive environment for both customers and colleagues.
August 2025 – June 2026
December 2021 – April 2023
November 2021 – December 2021
August 2020 – January 2021
2014 – 2016
2018