Driven and dependable management professional with 9+ years of experience leading high-performing teams
Send a job offer directly to this candidate
Driven and dependable management professional with 9+ years of experience leading high-performing teams, improving operations, and delivering exceptional customer service. Strong background in retail leadership, employee recruiting and development, inventory control, sales, and problem-solving.
Sewer and Drain Technician with hands-on expertise in diagnosing plumbing issues, operating specialized equipment, performing drain cleaning services, and providing excellent customer support in residential and commercial settings.
Officer with proven discipline, integrity, and the ability to remain composed in high-pressure environments. Known for being adaptable, hard-working, and committed to driving team productivity, customer satisfaction, safety, and operational success.
SALES MANAGER at TRADEHOME SHOE STORE (2021-01 – Present)
Oversee full daily store operations, including scheduling, staffing, cash handling and daily bank deposits. Recruit, interview, and hire employees to build a strong and reliable team. Train, coach, and mentor team members to elevate performance, strengthen customer engagement, and meet sales targets.
Manage inventory control, stock levels, merchandise placement, and product displays to maximize sales opportunities. Analyze sales reports and customer trends to adjust strategies and increase revenue. Resolve customer concerns in a professional and solutions-focused manner to ensure positive experiences and long-term retention.
Maintain exceptional store presentation and enforce company standards for cleanliness, safety, and brand consistency. Foster a supportive team culture centered on accountability, communication, and high performance.
SEWER AND DRAIN TECHNICIAN at SMITHS SEWER SERVICE, INC (2016-01 – 2021-12)
Performed residential and commercial sewer and drain cleaning, repairs, inspections, and maintenance. Operated specialized equipment safely and efficiently, often in demanding or hazardous environments. Diagnosed on-site issues, communicated repair solutions clearly to customers, and provided accurate service estimates.
Managed service calls independently while upholding strict safety, quality, and professionalism standards. Delivered dependable and timely customer service in urgent or high-stress situations.
MILITARY POLICE at UNITED STATES ARMY (2012-01 – 2014-12)
Conducted patrols and enforced military laws, regulations, and security procedures. Maintained security of personnel, facilities, and high-value equipment. Demonstrated rapid response decision-making in high-risk or time-sensitive scenarios. Upheld discipline, situational awareness, and accountability in all duties.
General Studies in General Studies – Des Moines Community College (2010-01 – 2012-12)
High School Diploma – Perry High School (2007-01 – 2010-12)
