Workforce Development Specialist III - Maryland Department of Labor - Largo, Maryland
(2019-06 - 2023-07)
- Conducts initial interviews with customers to determine eligibility and suitability for employment and training services.
- Reviews and evaluates documentation provided and advises customer of information required to complete the intake process.
- Conducts individualized counseling sessions with customers to determine appropriate service delivery strategies.
- Develops, in collaboration with customer an individualized employability plan outlining long and short-term vocational objectives and steps to be taken in achieving the specified employment goal.
- Introduces customers to available self-directed career resources; provides one on one assistance to maximize use of resources.
- Provides case management services focusing on intervention strategies that will remove all existing barriers to employment.
- Works in collaboration with other workforce development and human service professionals to address obstacles identified.
- Provides information on post-employment training options.
- Refers more complex issues to appropriate staff.
- Maintains detailed written documentation on all program activities including intake and eligibility, counseling, monitoring of individual training, accounts, job search, and follow-up activities.
Program Analyst- Bellamy Management Services (Contractor) - Bellamy Management Services
(2007-09 - 2011-04)
United States Department of Transportation
