Lead Teacher - KinderCare Learning Centers - Arvada, CO
(2025-03)
- Designed and implemented engaging lesson plans tailored to diverse learning styles.
- Mentored and guided new teachers, fostering professional development and collaboration.
- Developed and maintained positive relationships with families, enhancing community involvement.
- Assessed student progress through regular evaluations, adapting curriculum as needed.
- Led classroom management initiatives, promoting a safe and nurturing learning environment.
Shift lead - Walgreens - Highlands Ranch, CO
(2022-11 - 2025-03)
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained and mentored new employees to maximize team performance.
- Trained and mentored team members to enhance performance and service quality.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Ensured compliance with safety regulations and standards across all store activities.
- Completed store opening and closing procedures and balanced tills.
- Implemented process improvements that increased operational efficiency and reduced errors.
- Managed inventory levels, coordinating restocking efforts to meet customer demand.
Orthodontic Assistant - All About Braces - Aurora, CO
(2022-06 - 2025-01)
- Assisted orthodontists in patient care and treatment procedures to enhance overall efficiency.
- Educated patients on oral hygiene practices and post-treatment care protocols.
- Prepared and sterilized dental instruments to maintain compliance with health regulations using lab sterilizer.
- Managed patient scheduling and follow-up appointments, optimizing clinic workflow.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Have a good handle on insurance, billing, and problem solving with insurance.
Pharmacy Technician - Walgreens - Highlands Ranch, CO
(2019-12 - 2022-11)
- Educated patients about medication usage, potential side effects, and health management.
- Trained new pharmacy staff on operational procedures and customer service standards.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Processed prescriptions accurately using pharmacy management software.
- Assisted pharmacists in verifying medication orders and dosage calculations.
- Maintained inventory levels through regular stock checks and restocking processes.
- Direct customer service, assisting in problem solving for customer satisfaction.
Delivery driver - Marco's Pizza - Thornton, CO
(2017-08 - 2019-12)
- Direct customer service, assisting in problem solving for customer satisfaction.
- Accurate cash handling, multitasking and prioritizing tasks in store and on deliveries.
- Cleaning, operating POS systems, answering phones, working as part of a team and on own when necessary.
- Delivered orders promptly, ensuring customer satisfaction and maintaining high service standards.
- Navigated efficiently through assigned routes to optimize delivery times and reduce fuel consumption.
Receptionist - Door Installations - Northglenn, CO
(2017-12 - 2018-04)
- Answered phones, set appointments, directed calls to appropriate areas in the company, assisted in finding solutions to client grievances.
- Utilized computer software and hardware to efficiently process client payments and deliver invoices.
- Worked efficiently with office equipment such as fax and copy machines, computers, multi line phone systems, payment processing software, etc.
- Filing, hard copy as well as electronic.
- Managed front desk operations, ensuring efficient customer service and communication.
- Coordinated appointment scheduling for installation services, optimizing daily workflow.
Team member - Panda Express - Brighton, CO
(2016-08 - 2017-12)
- Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction and loyalty.
- Operated kitchen equipment efficiently, ensuring adherence to food safety standards and operational guidelines.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Assisted in training new staff on procedures, promoting teamwork and consistency in service delivery.
- Monitored inventory levels, communicated needs to management, supporting effective stock management practices.
