FIRST WATCH at First Watch (2025-11 – Present)
- Prepared breakfast and brunch menu items in a fast-paced kitchen while maintaining high standards for food quality, presentation, and consistency.
- Followed food safety, sanitation, and kitchen procedures to ensure a clean, organized, and efficient work environment.
- Collaborated with kitchen staff to manage multiple orders, meet ticket times, and deliver an exceptional dining experience for guests.
DISNEY CULINARY/HOSPITALITY PROGRAM at Walt Disney World (2024-08 – 2025-07)
- Delivered exceptional guest service in fast-paced hospitality and food service environments while maintaining professionalism, accuracy, and a positive attitude.
- Collaborated with team members to prepare food and beverages, maintain cleanliness and food safety standards, and ensure efficient daily operations.
- Managed high-volume customer interactions, handled cash transactions, resolved guest concerns, and adapted quickly to changing business needs while creating memorable guest experiences.
OFFICE ASSISTANT at Calvert Health Medical Center (2024-01 – 2024-06)
- Communicated openly with all levels of staff for maximum transparency and approachability.
- Managed inventory of office supplies and placed orders when needed.
- Used my time management skills to schedule appointments, meetings, and events in comprehensive master calendar.
- Greeted visitors upon arrival and provided them with necessary information or assistance.
DIAGNOSTIC IMAGING ASSISTANT at Calvert Health Medical Center (2022-03 – 2024-01)
- Assisted with patient care for multiple modalities which included X-Ray, Cat Scan, MRI and Nuclear Medicine.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Followed HIPPA guidelines to protect patient information.
- Maintained patient safety while transporting.
Medical Billing at STAT MEDICAL BILLING (2021-11 – 2023-01)
- Processed medical billing and insurance claims.
- Verified insurance eligibility and obtained prior authorizations.
- Communicated with insurance companies to resolve claims and authorizations.
- Contacted patients regarding insurance and billing information.
- Supported multiple providers while maintaining accurate patient records.
- Ensured HIPAA compliance and excellent customer service.
