Assistant Director at Peaceful Beginnings (2026-01 – Present)
- Reviewed Food program paperwork and entered claims monthly.
- Handled staff payroll and billing for families, including ACH, cash, and checks.
- Maintained compliance with state Department of Health and Human Services (DHHS).
- Handled tours and enrollment paperwork
- Ensure all staff members adhere to center policies and professional codes of conduct. Provided Instructional Coaching when necessary.
- Conduct routine safety checks of play spaces, equipment, and supplies.
- Market analysis
- Managed visual presentation and facility layout
- Administered Operating Budgets
Suitability Analyst at Midwest Holding (2024-11 – 2025-11)
- Reviewed annuity applications for accuracy and completeness.
- Directed paperwork to appropriate departments and ensured prompt communication.
- Reviewed and verified documentation for accuracy.
- Handled incoming phone calls efficiently.
Claims Analyst at 5star life insurance (2023-02 – 2024-11)
- Maintained strict confidentiality with personal data per company guidelines.
- Reviewed reports to ensure accurate and efficient claims processing.
- Examined claims forms and other records to determine coverage.
- Maintained claims data in Lifesys systems.
Front Desk Receptionist at Legacy Retirement (2021-03 – 2023-02)
- Maintained files and records by implementing efficient filing systems.
- Greeted guests, trained new team members, and collected deposits, fees, and payments.
- Confirmed security and payment information compliance.
- Retrieved and distributed mail, packages, and documents.
- Calculated billings, posted charges, and stored valuables securely.
Medication Aide at Legacy Retirement (2020-09 – 2023-02)
- Coordinated daily medicine schedules and administered medications.
- Took vital signs, monitored patient wellbeing, and interacted with patients/families.
- Offered support for client mental and emotional needs to enhance wellbeing.
- Reported changes in patient status and assisted with infection control policies.
Lead Barista at Scooters Coffee (2019-09 – 2020-09)
- Reviewed annuity applications for accuracy and completeness.
- Directed paperwork to appropriate departments and ensured prompt communication.
- Reviewed and verified documentation for accuracy.
- Handled incoming phone calls efficiently.
Assistant Teacher at Bubbles And Blocks (2019-01 – 2019-09)
- Worked with teachers to design lesson plans and coordinate activities.
- Monitored and reported student progress, offering mentoring as needed.
- Kept records of progress and made notes on behavior and growth.
- Kept students on-task with proactive strategies and reinforcement.
Shift Leader at Dairy Queen Grill & Chill (2016-10 – 2019-01)
- Evaluated employee skills and trained/mentored staff.
- Resolved customer complaints and ensured satisfaction.
- Delegated daily tasks, enforced company policies, and maintained organized production areas.
