Liam Nguyen

Software Developer with healthcare software delivery experience and a backend foundation in Java, Go, and Python.

Built Spring

Boot and Go services with REST APIs and transaction-safe workflow history, tested Python tooling, and investigated Snowflake SQL data issues supporting a healthcare platform. AWS certified, with proven experience documenting actionable technical findings for engineering teams. US work authorization; no employer sponsorship required.

Product Delivery Associate - athenahealth

(2024-11 - 2026-08)

• Investigated healthcare data-delivery issues by writing and tuning Snowflake SQL queries, diagnosed root causes, and documented actionable technical findings for engineering follow-up.
• Built Power BI dashboards on Salesforce case data to track case volume, resolution time, and recurring issue classifications, giving support and engineering teams visibility into operational trends.
• Coordinated follow-through between clients and technical teams on data-delivery issues, maintained reusable troubleshooting guidance in Confluence, and tracked work in Jira.

QA Shift Lead / Incoming Inspector - ZOLL Medical Corporation

(2023-06 - 2024-10)

• Developed CNC vision-inspection routines programmed against engineering tolerances and documented nonconforming components for quality review.
• Led inspection shift activities and trained new inspectors on procedures and documentation standards to sustain consistent inspection quality.

Bachelor of Science - Computer Science - University of Manitoba