Liana Egresitz

Tax Intern at Brown Edwards (2026-01 – 2026-04)

Tax internship involving preparation of tax returns and extensions under supervision of experienced tax professionals, document management, and account reconciliation.

• Prepare tax returns and extensions under the supervision of experienced tax professionals
• Scan tax documents into AutoFlow
• Review and validate scanned documents
• Reconcile general ledger tax accounts
• Develop an understanding of internal CPA practices
• Provide assistance to Associates and Partners

Retail Sales Associate at UPS Store (2024-01 – 2024-08)

Retail sales position focused on client relationship development, marketing, and customer service with transaction values up to $10,000 monthly.

• Developed enduring client relationships by asking clarifying questions to understand needs to drive personal associate transaction up to $10,000 each month
• Utilized marketing techniques to promote products and services, enhancing customer engagement and sales
• Demonstrated basic math and measuring skills by processing shipments and accurately packing packages
• Operated copy machines to fulfill printing, copying, and faxing requests
• Maintained an organized and clean store, including over 200 items of inventory

Beauty Advisor at Sephora at Kohl's (2022-06 – 2023-11)

Beauty advisory role focused on sales growth, customer relationship development, and loyalty program enrollment, contributing to store achieving #1 ranking nationally.

• Increased credit card applications and improved sales with about 10 loyalty program sign-ups per day which led to Mantua Sephora at Kohl's becoming #1 out of all Sephora at Kohl's stores in the country
• Expanded sales with cross-selling by communicating product knowledge and actively listened to client's beauty concerns
• Provided proactive customer service, resulting in positive feedback and returning clients

Head Cashier at The Home Depot (2020-12 – 2022-06)

Supervisory cashier position managing 50 cashiers and 15 lot technicians, cash reconciliation, and customer service across multiple registers.

• Trained and supervised 50 cashiers and 15 lot technicians to ensure efficient work
• Resolved consumer problems and concerns in person and through manager phone calls
• Monitored 30 registers and self-checkout systems to help or intervene when required
• Processed cash increases to store associates and managed cash drawers of $500
• Managed opening and closing procedures for registers, including cash reconciliation, transaction accuracy, and security compliance
• Operated tool rental drawer and guided customers through tool rental transactions up to $800
• Promoted customer loyalty and consistent purchases by delivering friendly service and knowledgeable assistance

Sales Associate & Trainer at Once Upon a Child (2019-07 – 2020-07)

Sales and training position involving employee onboarding, transaction processing, inventory management, and store organization.

• Trained 10 new employees on computer systems and operations of company, improving team efficiency and knowledge retention
• Processed an average of 45 transactions per shift on a cash register and managed inventory through an inputting system to ensure accuracy
• Interacted with shoppers to implement excellent customer service and cater to needs
• Sorted clothing and equipment into 40 organized bins and storage back stock
• Arranged the store floor by cleaning and organizing products to make sure it would 100% attract consumers in the seasonal department while increasing purchases

Bachelor of Science in Accounting – Virginia Commonwealth University (VCU) (2024-08 – 2026-05)

Bachelor of Science in Business Administration – Rowan College Of New Jersey (2021-09 – 2024-05)