Liana Stancil

Responsible for contacting respondents over the phone to gather information using standardized scripts or questionnaires. Collect data for market research, healthcare studies, customer satisfaction surveys, political polling, or academic research. Accurately recording responses, performing data entry, and abstracting or compiling data for analysis.

Remote Telephone Research Interviewer - Promark Research - Spring, TX

(2026-01)

Responsible for contacting respondents over the phone to gather information using standardized scripts or questionnaires. Collect data for market research, healthcare studies, customer satisfaction surveys, political polling, or academic research. Accurately recording responses, performing data entry, and abstracting or compiling data for analysis.

Day Porter - Veterans health clinic

(2026-06 - 2026-07)

Housekeeper - Hilton - Greenville, NC

(2022-03 - 2026-06)

Reliable and detail-oriented housekeeping professional with experience maintaining clean, organized, and welcoming guest rooms in a fast-paced hotel environment. Skilled in sanitation standards, customer service, laundry support, and time management. Dedicated to providing guests with a comfortable and positive stay experience while meeting Hilton brand cleanliness standards.

• Clean and sanitize guest rooms, bathrooms, hallways, and common areas according to hotel standards.
• Change bed linens, replace towels, and restock guest room supplies efficiently.
• Operate housekeeping equipment and safely use cleaning chemicals and disinfectants.
• Respond promptly to guest requests and maintain professional customer service.
• Report maintenance issues and damaged items to management for repair.
• Maintain productivity while handling multiple rooms per shift in a fast-paced environment.
• Follow safety, sanitation, and infection-control procedures at all times.
• Assist team members with deep cleaning projects and laundry duties when needed.
• Help ensure high guest satisfaction by maintaining cleanliness and presentation standards.

Hostess - Logan's Roadhouse - Greenville, NC

(2019-03 - 2022-03)

Friendly and customer-focused hospitality professional with 3 years of experience as a hostess in a fast-paced restaurant environment. Skilled in greeting guests, managing seating arrangements, handling customer concerns, and maintaining a welcoming atmosphere. Strong communication, multitasking, and teamwork abilities with a commitment to excellent customer service.

• Greeted and welcomed guests in a professional and friendly manner
• Managed waitlists and seating arrangements to ensure efficient table turnover
• Answered phone calls, took reservations, and provided accurate wait time estimates
• Assisted servers and management to maintain smooth restaurant operations during busy shifts
• Maintained cleanliness and organization of the front entrance and waiting area
• Addressed customer questions and concerns to ensure a positive dining experience
• Collaborated with team members to deliver high-quality customer service
• Helped with opening and closing duties, including menu preparation and station setup

Assembler - Denso - Greenville, NC

(2019-09 - 2020-06)

Assembling windshield wipers

Overwrap - Sanderson Farms - Kinston, NC

(2018-05 - 2019-11)

Running meat through machines to get wrapped

Cashier - Parker's Barbecue - Greenville, NC

(2016-04 - 2017-07)

Friendly and dependable cashier with experience providing excellent customer service in a fast-paced restaurant environment. Skilled in handling cash transactions, operating POS systems, assisting customers, and maintaining a clean and organized workspace. Strong communication skills with the ability to work efficiently as part of a team.

• Greeted customers and provided friendly, professional service during busy meal periods
• Operated cash register and processed cash, credit, and debit card transactions accurately
• Balanced cash drawer at the beginning and end of shifts
• Answered customer questions regarding menu items, pricing, and daily specials
• Assisted with phone orders and carryout transactions
• Maintained cleanliness of front counter, dining area, and beverage stations
• Worked closely with team members to ensure efficient customer service and smooth restaurant operations

High school or equivalent - North Pit High School (2010-08 - 2013-06)