Liliana Calderon

I'm a native Spanish speaker with years of quality customers service provided in various mediums. I strive to deliver excellence, recognized for being a reliable, detail-oriented and self-motivated individual and willing to learn new skills in order to attain greater success.

Bilingual Inbound Scheduling Specialist at Safelite Auto Glass (2019-03 – Present)

• Provide on-call assistance in English and Spanish to customers with their auto glass needs
• Dot Com helper: work autonomously by responding to emailed customer requests with no supervision
• Batline Helper: provide solutions and guidance to fellow coworkers with questions or on-call situations

Major Appliances Sales Representative at JCPenney (2017-07 – 2019-04)

• Specialized in my area to make commissions, assist and educate customers by maintaining up-to-date knowledge of industry trends and conducting product demonstrations
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages
• Took on additional display projects that required little supervision
• Cashier/Floor Associate: assist in store organization, online order packaging, and maintenance, as well as cashier duties
• Experience and trust in closing down registers nightly

Food Dispatcher at Sabor A México Tacos (2011-01 – 2014-01)

• Experienced in food handling practices and sanitation
• Assisted in the initial order-taking process, charging, and delivery of orders

Bachelor Of Fine Arts – University Of New Mexico

High School Graduate – Atrisco Heritage Academy High School