Liliane Vang

Hardworking, highly detail-oriented with advanced knowledge Credentialing Associates. Strong customer service skills seeking opportunities.

Credentialing Associate - Planned Parenthood - St. Paul, MN

(2018-11 - 2027-08)

• Follow Standard work to ensure all personnel and services adhere to facility and staff policies, department guidelines, regulations, and government laws.
• Lead transitions to Increased productivity and improved efficiency.
• Work with team to ensure timely processing of applications and contracts.
• Educate providers on credentialing and contracting guidelines and requirements.
• Communicate by telephone and write inquiries daily.
• Maintain and track Providers documents to ensure good standing.
• Initiates correspondence to providers and clients to obtain credentialing status.

Claims Collections Analyst II - Planned Parenthood - Saint Paul, MN

(2010-02 - 2018-11)

• Responsible for billing follow-up/collection on assigned accounts with government agencies, patients, and insurance organizations.
• Identified and resolved issues associated with denial management functions to maximize revenue, including posting insurance payments, and updating patient accounts in a time-sensitive manner.
• Researched and responded to phone and written inquiries from patients, members, and other payers regarding billing, account status, claim status, and eligibility issues.
• Recognized as subject matter expert on MFPP, Medicaid, Medicare, and Title X government funding programs.
• Reviewed billing claims for accuracy prior to submission for adjudication for both primary and secondary insurance payers.
• Generated and analyzed billing reconciliation reports for received payments, denied charges and outstanding bills.

Certificate - Computer Application Specialist - CDI Computer Academy

H.S. Diploma - General Education - South Senior High School