Human Resource
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Respected, dedicated and enthusiastic human resources professional. With experience in customer service, payroll, benefits administration and compensation. Ability to work without supervision, good leadership and a positive attitude.
Chef at Keystone Place at Terra Bella (2021-01 – Present)
Oversee food preparation. Ensure that all dishes are cooked well and presented in an aesthetically pleasing way.
Claim assistant at Southeast Personnel (2016-01 – 2018-12)
Perform administrative tasks and provide support to staff processing insurance claims. Handling correspondence, typing documents, taking phone calls, translate Spanish & English. helping customers and making sure their needs are met and doing paperwork.
Volunteer at Hispanic Services Council (2014-01 – 2015-12)
Prepare and plan parent education workshop activities. Arrange logistics for workshop and related programs activities. Organize and implement activities for childcare. Maintain inventory of program supplies and materials.
Cashier at Wal-Mart (2013-01 – 2013-12)
Temporary worked as a cashier performing customer service and inventory oversight.
Clerk at Municipality Office of San Sebastian (2009-01 – 2011-12)
Resolved general pay roller related inquires. Supported staff with new hire orientations and monthly departmental meetings. Reviewed and confirmed paid hours corresponded with time sheets. Compliance with payroll state laws. Maintained personnel records for all employees in each department.
Human Resources at Dental Group (1995-01 – 2005-12)
Managed the flow of the clinic to insure compliance, efficiency and patient satisfaction. Politely answered phones and scheduled or confirmed office appointments and surgeries. Scheduled patient appointments in a computer program.
Assistant Manager at Avco Finance (1997-01 – 1999-12)
Performed customer service, originated, reviewed, processed, closed and administrated customer loan proposals. Compiled database of loan applicants, credit histories, corporate financial statements and other financial information.
Master Degree in Human Resources – Metropolitan University Tampa Bay (2016-01)
Bachelor Degree in Business Administration with emphasis in Management – Metropolitan University of Puerto Rico (2012-01)
