Lillian Ruiz

Experienced professional skilled in overseeing internal operations, budgeting, and improving productivity. Focused on lead generation and client retention while managing employee onboarding. Proficient in coordinating company procedures and client relationships to exceed performance goals, with a strong background in technology, software development, and system administration.

Company Director at Bombus (2019-01 – Present)

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Completed daily operations accurately and efficiently.
• Enhanced communication strategies to promote transparency.
• Developed plans ensuring organizational objectives were met.
• Increased efficiency and profitability through managing productivity, costs, and budgets.

Health Assistant at Boston Scientific (2020-11 – 2022-11)

• Assisted healthcare professionals with medical procedures and documentation.
• Managed patient records using EHR systems and coordinated patient care.
• Processed and verified invoices, monitored EKG rhythms, and ensured compliance.

Store Manager at Airwavecommunication (2015-01 – 2019-12)

• Oversaw daily store operations and ensured compliance with company policies.
• Trained and mentored staff to improve customer service and efficiency.
• Handled scheduling, financial balancing, and team coordination to achieve sales goals.

Professional Certificate in Intuit Academy Bookkeeping: Balance Books Like A Boss – Coursera (2024-11 – 2025-01)

Bachelor of Science in Clinical Psychology – University of Houston (2020-09 – 2024-05)

Certificate in Grow With Google – Google (2024-09 – 2024-12)

Certification in EKG Certification – Memorial Trade School (2020-11 – 2021-02)

Associate of Arts in Associate of Arts – Lone Star College (2019-01 – 2020-08)

Certification in Notary Public – Texas Notary (2020-11 – 2020-12)

High School Diploma in High School Diploma – James Madison High (2018-08)