Lilrose

Newly certified Personal Trainer with a strong background in customer service, hands-on work, and fast-paced environments. Passionate about fitness and helping others work toward their health and fitness goals. Brings 8+ years of experience working directly with customers, building positive relationships, maintaining safe and clean environments, and adapting to different needs.

Dependable, energetic, comfortable working on my feet, and eager to build hands-on experience in a gym or fitness environment.

Technician - Scenthound - Petaluma, CA

(2024-06)

• Provide hands-on care in a busy, physically demanding environment while maintaining a calm and positive experience for clients and their pets.
• Safely handle animals with different temperaments and needs, requiring patience, communication, focus, and attention to safety.
• Remain active and on my feet throughout the workday while maintaining consistent productivity.
• Deep-clean and sanitize equipment, floors, kennels, and work areas to maintain a safe and hygienic facility.
• Work collaboratively with team members to keep daily operations running efficiently.

Dog Bather / Front Desk - Drooly Dogue Pet Grooming - Petaluma, CA

(2022-11 - 2024-04)

• Provided hands-on pet care while also assisting customers with appointments, check-in, check-out, and general questions.
• Built positive client relationships through friendly, professional customer service.
• Managed front-desk responsibilities including scheduling appointments, answering phones, and processing customer transactions.
• Trusted with shop keys and responsible for opening the facility and preparing the workspace for the day.
• Maintained a clean, organized, and safe work environment through daily cleaning and sanitation.

Dog Bather / Front Desk - Best in Show Pet Grooming - Petaluma, CA

(2021-09 - 2022-09)

• Provided hands-on animal care while delivering friendly and professional customer service.
• Welcomed clients, answered phones, scheduled appointments, and processed payments.
• Adapted to different animals and customer needs while staying patient and safety-focused.
• Maintained clean and sanitary equipment and work areas throughout the day.

Sales Associate - TJ Maxx - Petaluma, CA

(2020-10 - 2021-08)

• Provided customer service in a high-volume retail environment.
• Cross-trained across registers, fitting rooms, stockroom, and sales floor operations.
• Assisted customers with questions and helped create a welcoming shopping experience.
• Maintained organized and clean customer-facing areas.
• Adapted quickly to changing priorities and supported coworkers wherever needed.

Sales Associate – Stocking & Receiving - HomeGoods - Petaluma, CA

(2019-04 - 2020-10)

• Unloaded delivery trucks and processed incoming merchandise in a physically demanding environment.
• Safely lifted and moved heavy products between receiving, the stockroom, and the sales floor.
• Maintained organized and fully stocked sales areas.
• Worked efficiently while following safe handling practices and keeping the workspace clean.

Store Lead / Keyholder - Pacsun Outlet - Petaluma, CA

(2018-11 - 2019-04)

• Served as a shift leader responsible for opening and closing the store and supporting daily operations.
• Supervised sales associates and helped maintain customer service standards.
• Handled cash registers, drawer audits, and safe drops according to store procedures.
• Assisted customers, stocked merchandise, and supported sales floor operations.

Sales Associate - Old Navy Outlet - Petaluma, CA

(2017-11 - 2018-10)

• Provided customer service and processed transactions accurately in a busy retail environment.
• Maintained organized fitting rooms and returned merchandise to the sales floor.
• Restocked merchandise and helped keep the sales floor clean and customer-ready.

Associate of Arts for Transfer - History - Santa Rosa Junior College (2023)

High School Diploma - Petaluma High School (2018)