Lily Kravtsova

Healthcare operations professional with leadership experience spanning acute care, finance, accounting, and high-volume hospitality. Known for leading teams, improving workflows, training staff, and delivering exceptional patient and customer experiences in fast-paced environments. Bachelor of Science in Nursing candidate currently on an approved leave of absence while pursuing long-term healthcare operations leadership.

Patient Care Technician - Henderson Hospital - Las Vegas, NV

(2024-01)

Delivered compassionate, high-quality patient care on an Intermediate Care Unit while collaborating with nurses, physicians, therapists, and ancillary departments in a fast-paced acute care environment.

• Performed EKGs, bladder scans, telemetry monitoring, specimen collection, mobility assistance, vital signs, and activities of daily living while prioritizing patient safety and comfort.
• Recognized and promptly communicated significant changes in patient condition to the nursing team.
• Maintained accurate electronic documentation while balancing multiple patient needs.
• Precepted newly hired patient care technicians and nursing students.

Laboratory & Simulation Center Technician - Nevada State University - Henderson, NV

(2024-08)

Assisted nursing faculty during laboratory and simulation sessions supporting hands-on clinical education.

• Guided students practicing IV therapy, Foley catheterization, injections, sterile technique, wound care, and other core nursing skills.

Assistant General Manager - Lupo by Wolfgang Puck - Las Vegas, NV

(2022-07 - 2024-01)

Managed daily operations of a high-volume restaurant while supervising front-of-house staff.

• Oversaw hiring, scheduling, payroll, inventory management, and employee development.
• Resolved complex guest concerns while maintaining exceptional service standards.
• Partnered with executive leadership to improve operational efficiency and team performance.

Restaurant Manager - Locanda Verde - New York, NY

(2019-06 - 2022-03)

Managed front-of-house operations serving approximately 400 guests nightly.

• Supervised, hired, trained, coached, and scheduled approximately 50 employees.
• Managed labor scheduling, payroll coordination, inventory, opening and closing procedures, and guest recovery.
• Built relationships with VIP and high-profile clientele while maintaining exceptional service.

Accounting Manager - Interparfums - New York, NY

(2017-06 - 2019-05)

Managed accounting processes, reconciliations, financial reporting, and operational documentation.

• Maintained accurate financial records while supporting organizational objectives.
• Utilized advanced Excel skills and accounting systems to improve reporting efficiency.

Finance Manager - Givergy - New York, NY

(2015-06 - 2017-05)

Supported financial operations, budgeting, reporting, and cross-functional business initiatives.

• Collaborated with leadership to improve operational processes and financial accuracy.

Volunteer - Ukrainian Humanitarian Relief

(2022-03 - 2022-06)

Coordinated refugee intake and connected displaced families with housing, transportation, community organizations, and essential resources.

Volunteer - Nevada SPCA

(2022-07 - 2024-01)

Supported daily shelter operations and animal care.

Bachelor of Science - Nursing - Nevada State University

Bachelor of Science - Accounting