Healthcare Professional
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Dedicated and detail-oriented healthcare professional with nearly 30 years of combined experience in medical administration, clinical support, and office management. Demonstrated expertise in healthcare operations, staff leadership, patient education, and insurance verification. Adept at managing front and back-office functions, optimizing workflows, and maintaining compliance with HIPAA and OSHA regulations.
Committed to providing high-quality, patient-centered service while fostering an environment of teamwork, efficiency, and professional growth.
Office Manager at Aspen Dental (2025-02 – Present)
Registered Medical Assistant at 219 Healthcare Network/Endocrinology (2019-08 – 2025-02)
Registered Medical Assistant / Surgery Scheduler at Southland Orthopedic (2018-05 – 2019-08)
Insurance Verification Specialist at American Choice Home Health Care (2018-01 – 2018-05)
Registered Medical Assistant at Northshore Health Centers (2017-11 – 2018-01)
Office Manager at South Shore Foot and Ankle (2016-08 – 2017-08)
Office Coordinator at Porter Wound Clinic and Hyperbaric Center (2013-06 – 2016-08)
Lead Medical Administrative Instructor / Insurance Billing & Coding Instructor at Corinthian College (2009-09 – 2013-06)
Adjunct Instructor for Coding and Billing at Brown Mackie College (2009-06 – 2009-08)
Administrative Support – Endocrinology, Pulmonary, Infectious Disease, Family Practice at Medical Specialists of Indiana (2000-03 – 2009-09)
Master's Degree in Health Administration – Health Informatics Concentration – Touro University Worldwide (2024-08 – 2025-08)
Bachelor's Degree in Applied Management – Everest University Online (2011-08 – 2015-07)
Associate's Degree in Medical Coding and Billing – Colorado Technical University Online (2007-10 – 2009-02)
Associate's Degree in Applied Science – Administrative Assistant – Davenport University (1998-06 – 1998-06)