Prior Authorization Pharmacy Technician (Contract) - United Health Group/Optum Rx
(2022-03)
- Answer calls from members, pharmacies, and providers and patient representatives in support of member prior authorizations through Fax and phone calls.
- Provide specialized information on a variety of matters relating to the processing of prior authorizations, assist the pharmacist with prior authorization requests.
- Perform clerical functions incidental to prior authorization activities.
- Compile statistical data.
- Assist with reports and analyses.
- Assist with reviewing and updating client-specific procedural documents.
- Warm transferring calls to appropriate department for further assistance with non-prior authorization related matters.
- Help assist with other special projects and tasks as assigned.
Pharmacy Technician - Normandy Pharmacy - Los Angeles, CA
(2021-12 - 2022-02)
- Received prescriptions, both over the phone and in-person.
- Entered prescriptions into computer database.
- Filled medications and dispensing medications.
- Assisted clients at the cash register.
- Worked with insurance companies.
- Contacted referring physicians' offices with questions over prescription.
- Maintained inventory.
Trainee Pharmacy Technician - Normandy Pharmacy - Los Angeles, CA
(2020-01 - 2021-12)
- Received prescriptions, both over the phone and in-person.
- Entered prescriptions into computer database.
- Filled medications and dispensing medications.
- Assisted clients at the cash register.
- Worked with insurance companies.
- Contacted referring physicians' offices with questions over prescription.
- Maintained inventory.
Scribe/Ophthalmic Technician - A Center for Vision Care - Burbank, CA
(2017-04 - 2020-01)
- Documented patients' medical history, instructed patients on medication usage, tests, and procedures.
- Performed vision and diagnostic tests.
- Assisted with patient procedures.
- Coordinated patient scheduling.
- Supervised and trained other allied ophthalmic personnel.
- Assisted ophthalmologist with documentation of the patient's medical record.
- Transcribed history and examination as given by the doctor and the patient in the exam room.
- Recorded doctors plan for the patient as well as transmitted medications prescribed by the doctor through the E-Rx system.
- Assisted the doctor and prepared instruments for in office procedures.
- Documented and transcribed surgery discussions.
Ophthalmic Technician - SoCal Vision Center - Glendale, CA
(2013-10 - 2016-08)
- Took down patients' history in EMA system.
- Performed tests such as Visual Acuity, OCT Mac (corneal thickness), RNFL (Optic Nerve imaging), Corneal topography, Fundus photos, Auto refraction, and visual fields.
- Roomed patients in the room prepare them for the doctor to examine.
- Prepared all and any Pre-operative and Post- Operative paperwork.
- Took care of post op visits after surgery such as removing eye patch and going over eye care instructions as well as medication usage.
Front Desk/ Receptionist - 24 Hour Dental Lab - Glendale, CA
(2009-05 - 2012-03)
- Greeted customers, registered new patients according to established protocols, verified and updated patient information.
- Informed customers/dentists of dental lab procedures and policy.
- Answered and managed incoming calls, responded, and complied to requests for information.
- Shipped out packages to dental offices.
- Received and responded to incoming emails.
- Organized referrals to other medical specialists.
- Dispatched lab work appropriately.
- Prepared and mailed billing statements, as well as doing invoices.
