Linda Renfro

Highly organized Administrative Professional with over 20 years of experience supporting executive leadership and managing complex office operations. Proven track record in streamlining administrative processes, managing high-volume calendars, and maintaining strict confidentiality in fast-paced, matrixed environments.

Administrative Assistant at Renfro Enterprise LLC (2013-02 – Present)

Manage daily operations and provide executive-level support to facilitate effective workflow and optimize time management.

• Manage daily operations and provide executive-level support to facilitate effective workflow and optimize time management
• Coordinate high-volume, complex schedules and appointments across multiple shifting priorities
• Maintain accurate records and filing systems, improving document retrieval efficiency by 30%
• Utilize Microsoft Excel and Access for data entry and database management, ensuring data integrity and streamlining processes
• Implemented office management procedures that reduced costs by 15% through continuous improvement and new tool implementation

Telephone Banker at JP Morgan Chase (2012-01 – 2012-08)

Applied data principles and modeling methodologies to handle client inquiries and improve accuracy.

• Applied data principles and modeling methodologies to structure client data and improve accuracy in recognition
• Utilized SAP and related software to handle inbound inquiries with over 80% productivity in a fast-paced environment
• Provided professional resolutions to complex customer issues and complaints within a team setting

Administrative Assistant at Advantage Cable (2007-06 – 2008-07)

Supported data governance processes and telecommunication dispatching.

• Supported data governance processes and telecommunication dispatching using multi-system software
• Handled customer service support using professional written and verbal communication for high-volume inquiries

Soldier / Light Wheel Mechanic at United States Army (1992-10 – 2000-10)

Organized staff and equipment while maintaining high performance and production satisfaction under stressful situations.

• Organized staff and equipment while maintaining high performance and production satisfaction under stressful situations
• Followed strict safety procedures and guidelines, demonstrating an ability to listen and execute complex instructions

Associate of Applied Arts in Applied Arts – Tarrant County College South