Lindsay Knox

Friendly, dependable, and highly organized professional with more than 13 years of client-focused service experience and a background in front-desk operations, appointment scheduling, payment processing, inventory management, and customer service. Recently earned an Associate in Science in Health and Life Sciences with a 3.99 GPA and completed hands-on phlebotomy clinical training. Known for strong communication, attention to detail, professionalism, and the ability to multitask in fast-paced environments.

Currently continuing my education in Health Sciences with plans to pursue Healthcare Administration followed by nursing.

Hairstylist - StyledbyLinds

(2016-08 - 2024-03)

Independent Contractor providing professional, personalized service while maintaining long-term relationships with a diverse clientele.

• Managed appointments, scheduling changes, cancellations, and client communication throughout the workday.
• Greeted clients and created a welcoming, comfortable environment while addressing individual questions and needs.
• Processed client payments and maintained accuracy when completing transactions.
• Managed multiple appointments and responsibilities while maintaining organization and attention to detail.
• Developed strong communication and interpersonal skills through more than seven years of daily client interaction.
• Worked collaboratively with other professionals to maintain an organized and efficient environment.
• Demonstrated reliability, discretion, professionalism, and excellent customer service.

Hairstylist | Receptionist | Inventory Support - Stephen & Co. Salon

(2011-02 - 2016-08)

Multi-role position combining hairstyling with front-desk receptionist responsibilities for approximately 1–2 years.

• Greeted clients, answered phones, scheduled and confirmed appointments, and assisted with management of the daily appointment schedule.
• Assisted with client check-in and check-out and accurately processed payments.
• Responded professionally to client questions, appointment changes, and scheduling needs.
• Balanced front-desk responsibilities within a busy, fast-paced service environment.
• Assisted with product and supply inventory, including monthly and year-end inventory counts and organization.
• Maintained accurate records and demonstrated strong attention to detail when tracking products and supplies.
• Developed and maintained long-term client relationships through reliability, communication, professionalism, and personalized service.
• Collaborated with stylists and staff to support efficient day-to-day operations.

Phlebotomy Program - Bristol Community College

(2025-06 - 2025-08)

Completed hands-on training in venipuncture, capillary blood collection, specimen handling, and infection control.

• Developed knowledge of patient identification, documentation, safety protocols, and ethical healthcare practices.
• Strengthened communication skills for working with diverse patient populations.
• Trained in maintaining patient comfort, privacy, professionalism, and confidentiality.

Phlebotomy Clinical Training - Healthcare Clinical Setting

(2026-01 - 2026-01)

Successfully completed 100+ blood collections, including venipuncture and capillary sampling in a clinical environment.

• Worked directly with patients in a clinical environment requiring accuracy, professionalism, and attention to detail.
• Communicated with patients to explain procedures, answer questions, and provide reassurance.
• Followed established procedures for patient identification, specimen collection, handling, and documentation.
• Applied infection-control and safety protocols consistently.
• Developed experience balancing technical responsibilities with compassionate, patient-centered communication.

Associate in Science - General Studies Health and Life Sciences - Bristol Community College (2024-09 - 2026-05)

Transfer Coursework - Lifespan Psychology toward Associate of Science in Health Sciences - Massachusetts Bay Community College (2025-09 - 2025-12)

Bachelor's Degree - Health Sciences - MGH IHP Online (2026-09)