Linoshka Mercedes

Bilingual (Spanish/English) customer-focused professional with experience in customer service, healthcare, warehouse operations, and production environments. Strong communication skills, fast learner, and committed to providing excellent service. Responsible, reliable, and efficient in fast-paced settings.

Customer Service Representative - TTEC

(2026-01)

• Assist customers with questions, service needs, and account-related concerns.
• Communicate clearly and professionally while working toward timely resolutions.
• Document customer interactions accurately and follow company procedures.
• Maintain a helpful, patient, and customer-focused approach in a fast-paced environment.