Operation Manager - Ratpdev - Daytona, FL
(2026-02)
Transit Manager Bus Operations - MV Transit - Decatur, IL
(2025-07 - 2026-02)
Operation Manager Bus Operations - MV Transit - Decatur, IL
(2024-02 - 2025-07)
Supervisor Of Bus Operations - First Transit - Marietta, GA
(2022-08 - 2024-02)
- Oversee Fixed Route Operations for 170 Transit operators.
- Collaborated with the Management team to complete employee terminations and separations.
- Conducted comprehensive reviews of on-board cameras, ensuring compliance with safety and driver protocols.
- Produced detailed reports on express routes and Cobb County Transit, contributing insights for strategic decision-making.
- Monitored on-time-performance to ensure consistency, punctuality, and efficiency of daily services.
- Conduct rides checks to guarantee the quality and safety of passenger experiences.
Supervisor of Bus Operations/ Interim AGM - Connect Douglas - Douglasville, GA
(2021-12 - 2022-08)
- Oversee Daily operations for Fixed Route Services for 30 bus operators.
- Assigned PM buses the day prior to ensuring we have the correct number of buses for the following day
- Monitoring On Time Performance to meet or exceed daily goals
- Entering driver and route data into the reporting systems to ensure compliance and quality of service is being met.
- Overseeing On-time performance to ensure quality of service is met.
Supervisor of Bus Operations & Compliance Officer of Bus Operations - Metropolitan Atlanta Rapid Transit Authority - Atlanta, GA
(2005 - 2021)
- Began as an operator for 6 months before being promoted to Supervisor of Bus Operations.
- Oversee all staff employees and contracted personnel to ensure company guidelines and standards adherence, including 600 Fixed Route operators.
- Managed operations to ensure compliance of administrative policies and procedures safety rules, and government regulations
- Lead investigators during accidents and provided written reports
- Attended Road Calls
- Reviewed and managed On Time Performance
- Became a Union Steward and a member of the Union board, ensuring to communicate the issues and concerns of the members to the leaders and officers of the local union
- Observed and analyzed multiple computer-generated displays and verbal reports from bus operators and field supervisors. Monitor, control, direct, and supervise the status and movement of all buses in and out of revenue service to ensure schedule adherence and proper bus operations
Bus Operator - Metropolitan Atlanta Rapid Transit Authority - Atlanta, GA
(2005-11 - 2006)
- Safely Transport Passengers on Designated Routes
- New Flyers 35-40 to 45 ft. buses
- Air Brake Equipped Buses
- Strong Customer Skills
- Collect Fares
Transit Surveyor - Regional Transit Authority (New Orleans Transit) - New Orleans, Louisiana
(2003-08 - 2005-08)
- Surveying Passengers
- Counting Passengers
- Customer Agent: Handling questions from patrons, giving out route information, handling incoming complaints.
