Caregiver at Divine Fijian Homecare (2023-01 – 2026-03)
- Supported clients with mobility and physical exercises to enhance well-being.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Enhanced patient outlook and daily living through compassionate support and personalized care.
- Prepared meals according to dietary requirements and assisted with feeding.
- Fostered companionship for elderly clients by engaging in meaningful conversations and facilitating recreational activities.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Followed safe lifting and transferring techniques to transport residents.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Instructed family members on how to provide bedside care.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Contributed to case reviews of client status and progress.
- Collaborated with client care team to ensure timely updates and adjustments to care plans based on individual needs.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Drove clients to doctors' appointments and social outings.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Caregiver at The Key Homecare (2022-04 – 2022-10)
- Supported clients in daily living activities and personal care to enhance comfort and independence.
- Administered medication according to prescribed schedules and guidelines.
- Supported clients with mobility and physical exercises to enhance well-being.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Delivered emotional support to clients facing depression or anxiety, fostering resilience during recovery.
- Facilitated safe ambulation by assisting with transfers from bed to chair or wheelchair, promoting mobility and confidence.
Personal Banker at San Francisco Credit Union (2020-02 – 2021-09)
- Facilitated account openings and addressed product inquiries to enhance client satisfaction.
- Processed transactions accurately and efficiently for client accounts.
- Resolved customer issues and provided exceptional service support.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Identified potential fraud risks on accounts and reported suspicious activities to management.
- Welcomed customers and guided them to relevant services to ensure efficient banking experience.
- Analyzed financial documents provided by customers to determine their needs.
- Balanced cash drawer and reconciled discrepancies to maintain accurate financial records.
Personal Banker at Comerica Bank (2017-03 – 2019-12)
- Guided customers on banking services and financial products to empower informed financial decisions.
- Facilitated account openings and addressed product inquiries to enhance client satisfaction.
- Processed transactions accurately and efficiently for client accounts.
- Resolved customer issues and delivered exceptional service support to foster client loyalty.
- Maintained compliance with banking regulations and internal policies.
