Lisa Beck

Innovative and goal-oriented Business Office Manager with a solid background in human resources offering 20 years of operational and financial leadership. Highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions.

Human Resource Director - Paradigm LLC - Schulenburg, TX

(2024-06 - 2025-12)

• Improved employee retention by 25% annually.
• Led hiring processes reducing vacancies by 15%.
• Implemented new HR policies boosting engagement by 30%.
• Coordinated training programs for 200+ staff members.
• Streamlined onboarding process, decreasing time by 15%.

Virtual Administrative Assistant - Just In Time Home Pros - San Antonio, TX

(2021-07 - 2024-05)

• Created recordkeeping practices reducing general ledger discrepancies by 20%.
• Established expense tracking policies prompting a 8% revenue increase.
• Implemented open door policy boosting employee moral and retention.
• Orchestrated a cloud based filing system cutting office supplies expenses by 30%

Business Office Manager/Administrator In Training - Karnes City Health and Rehab - Karnes City, TX

(2018-01 - 2021-07)

• Established EFT reimbursement process for Medicare and Medicaid increasing cash flow by 8%
• Collaborated with managers to identify and address employee relations issues through effective communication strategies and conflict resolution techniques.
• Authored and implemented competitive compensation policy and procedures generating

Business Office Manager - Labahia Nursing and Rehab - Goliad, TX

(2015-01 - 2018-01)

• Increased revenue by optimizing billing processes and ensuring timely collection of payments from both residents and insurance companies.
• Slashed overhead costs by identifying areas for improvement in supply management and negotiating contracts with vendors.
• Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
• Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.

Marketing Specialist - Legacy HH and Hospice - Corpus Christi, TX

(2011-06 - 2015-01)

Business Office Manager - Lighthouse Hospice - Corpus Christi, TX

(2007-02 - 2011-04)

Business Office Manager - Odyssey Healthcare - Corpus Christi, TX

(2005-03 - 2007-02)