Outstanding Employee
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I am a reliable experienced worker with integrity, compassion, and an outstanding work ethic.
I have over ten years’ experience as a charge nurse in skilled nursing setting. Responsibilities included: wound care; medication distribution; assessments; oxygen therapy and nebulizer treatments; IV therapy; urostomy and colostomy care; glucose monitoring; tracheotomy care and suctioning; foley catheter insertion; feeding tube insertion and feeding; admissions; care planning and supervision of other staff.
Over eight years’ experience as a Resident Case Manager in skilled nursing setting. Responsibilities included: insurance case management for HMO/Medicare/Medicaid; development, implementation, and modification of patient plan of care, MDS, auditing, supervision, and training of charge nurses; customer relations with patients and family.
Over three years’ experience as a Medical Assistance in clinical settings. Responsibilities included: patient preparation for doctor’s assessment; administration of medications including injections; completion of bladder scans/EKG/Spirometry; explanation of instructions/treatments/procedures; pharmacy medication submission; sterilization of instruments; collection of laboratory specimens including blood; refer, prior authorizations, appointment scheduling; general medical telephone triage.
Over ten years’ experience as Administrative Assistant/Manager in office setting. Responsibilities included: maintenance of patient data and office documentation via hardcopy or computer (Epic, NexGen, Point click care, Eclinical); general administrative duties including mailing; multi-line phone, document/presentation preparation/creation; scheduling; proficient use of MS Suite, QuickBooks, and Adobe PageMaker; handling of angry or upset customer complaints, answering of customer questions and problem resolution; planning, coordination and direction of personnel technical training and staff development programs
Degrees in Business and Nursing