Director of Admissions - Chandler, AZ
(2023-05)
- Provide compassionate and comprehensive care to adolescent and adult patients with psychiatric and substance abuse disorders, ensuring their safety and well-being
- Assess patients' mental health status through thorough evaluations, interviews, and observations to develop individualized care plans and determine appropriate level of care, to include acute level one, PHP, IOP or traditional outpatient treatment
- Complete thorough clinical assessments with patients in acute crisis to gather pertinent biopsychosocial collateral, as well as complete the Columbia Suicide Risk Assessment, PHQ-9, and GAD-7 to determine risk level
- Collaborate with interdisciplinary teams including psychiatrists, psychologists, social workers, and administration to coordinate holistic patient care
- Educate patients and their families about mental health conditions, substance abuse, and treatment options, medication management, coping strategies, and community resources available for ongoing support
- Maintain accurate documentation of patient assessments, progress notes, medication administration records (MAR), treatment plans, discharge summaries in compliance with legal regulations
- Monitor vital signs regularly to identify any physical health concerns that may impact the overall well-being of psychiatric patients
- Manage the recruitment, training, and performance evaluation of admissions staff, resulting in highly skilled and motivated team
- Lead a team of nurses, clinicians, and coordinators in providing high-quality patient care and ensuring compliance with all healthcare regulations
- Oversee the coordination of patient assessments, admissions, and transfers, abiding by EMTALA
- Collaborate with interdisciplinary teams to develop individualized care plans for patients based on their specific needs and goals
- Participate in budget planning process by analyzing departmental needs, forecasting expenses, and identifying cost-saving opportunities without compromising patient care standards
- Promote a culture of continuous learning by encouraging nurses to pursue advanced certifications or degrees relevant to their specialty areas
- Monitor incoming referrals for acceptance based off criteria for level one placement for 146 psychiatric bed inpatient behavioral health hospital
Licensed Associate Counselor - Emergent Mental Health Services - Phoenix
(2024-03)
- Complete clinical intake assessment, diagnosis, and treatment plan for patients seeking outpatient therapy
- Assess level of risk utilizing CSSRS, PHQ-9, and GAD 7
- Provide individual and family counseling to adolescent and adult clients weekly, addressing issues such as anxiety, depression, trauma, and relationship challenges
- Develop and implement personalized treatment plans, resulting in measurable improvements in symptom reduction, school attendance, relapse prevention
- Facilitate crisis intervention and safety planning, successfully de-escalating high-risk situations
- Maintain accurate, confidential documentation in compliance with HIPAA and organizational policies
Licensed Associate Counselor - Alta Vita RX - Scottsdale, AZ
(2021-11 - 2024-12)
- Conduct individual and couple therapy sessions with children, adolescents, and adults who are diagnosed with a variety of disorders including Borderline, Bipolar, Substance Abuse, Depression, Anxiety, Schizophrenia, and Cognitive Disorders
- Develop and write treatment plans, progress notes, and diagnostic summaries
- Conduct assessments and intakes
- Assist clients with learning coping techniques and decreasing mental health symptoms
- Organized with an attention to detail and excel in helping individuals identify treatment goals and strive for success in therapy
Assistant Director of Intake - Valley Hospital - Phoenix, AZ
(2022-12 - 2023-05)
- Provide administrative and clinical oversight for the intake department of a 122 bed psychiatric facility, to include referral and patient assessment operations
- Lead and mentor a dedicated team of nurses, clinicians and behavioral health technicians in comprehensive role
- Complete clinical assessments for patients in acute crisis to determine appropriate level of care
- Work closely and in collaboration with nurse managers, CEO, director, physicians, patients and other facilities to enhance patient coordination of care
Behavioral Health Clinical Supervisor - SEABHS
(2022-04 - 2022-12)
- Participated in the development of agency goals and objectives
- Supervised staff in the design, implementation and assessment of treatment plans for clients
- Ensure compliance with budgets, productivity, and joint commission
- Performed assessments, diagnostic evaluations, crisis evaluations, case management and therapeutic services
- Ensured policies and procedures are adhered to
- Oriented, trained, and evaluated staff consisting of nurses, counselors, case management, receptionists, and peer support
- Served as liaison
- Provided clinical supervision for staff
Registered Nurse (Psychiatric) - SEABHS SVOP - Sierra Vista, AZ
(2021-11 - 2022-12)
- Worked closely with healthcare providers to facilitate and coordinate efficient, effective and quality healthcare
- Communicated effectively and maintained therapeutic relationships with patients, families, physicians, and staff
- Assessed, planned, implemented, evaluated and documented patient care
- Provided psychiatric nursing services and education under the Director of Nursing
- Provision of education to patients regarding health, nutrition, substance use, mental/emotional health, medication and compliance, and adaptive behaviors
- Prepared and administered ordered long acting injections and monitor for efficiency as well as adverse effects
- Liaison among physicians, psychiatric program directors, caregivers and other service providers
- Understood, taught and provided education to patients with medical and psychiatric illnesses
- Provided all treatment deemed acceptable for my scope of practice
- Completed assessments and evaluation to determine if a higher level of care is required
- Maintained accurate written documentation of care provided to clients, to include; nursing assessments, treatment plans, progress notes, medication records and discharge planning
Licensed Associate Clinician - Southeastern Behavioral Health Services - Sierra Vista, AZ
(2017-03 - 2021-11)
- Conduct weekly individual and couple therapy sessions with children, adolescents, and adults who are diagnosed with a variety of disorders including Borderline, Bipolar, Substance Abuse, Depression, Anxiety, Schizophrenia, and Cognitive Disorders
- Develop and write treatment plans, progress notes, and diagnostic summaries
- Conduct assessments and intakes
- Taught clients coping techniques and decreasing mental health symptoms
- Well versed in several counseling techniques and have a compassionate and approachable demeanor
- Organized with an attention to detail and exceled in helping individuals identify treatment goals and strive for success in therapy
Bartender - Linda's Lounge - Sierra Vista, AZ
(2008-05 - 2022-11)
- Implemented exceptional customer service
- Increased sales per employer
- Provided a safe and comfortable environment for patrons
- Accurate cashiering skills
- Ability to handle money and give correct change for small or large amounts tendered
- Honest, reliable, and punctual
Registered Nurse (Psychiatric) - Canyon Vista Medical Center - Sierra Vista, AZ
(2021-04 - 2021-10)
- Worked closely with healthcare providers to facilitate and coordinate efficient, effective and quality healthcare for voluntary and involuntary patients in a psychiatric hospital
- Communicated effectively and maintain therapeutic relationships with patients, families, physicians, and staff
- Assessed, planed, implemented, evaluated and documented patient care
- Provided psychiatric nursing services and education under the Director of Nursing
- Provision of education to patients regarding health, nutrition, substance use, mental/emotional health, medication and compliance, and adaptive behaviors
- Prepared and administered ordered medications and monitored for efficiency as well as adverse effects
- Monitored patients for alcohol and substance withdrawal
- Understood, taught and provided education to patients with medical and psychiatric illnesses
- Provided all nursing treatment deemed acceptable for my scope of practice
- Provided competent client care for Acute Level 1 clients
- Completed assessments and evaluation for inpatient admissions
- Worked with acute/crisis clients with substance/alcohol abuse in detoxification settings
- Maintained accurate written documentation of care provided to clients, to include; nursing assessments, treatment plans, progress notes, medication records and discharge planning
- Educated clients and their families about the client's illness, medications, daily life skills and community resources
- Observed and assessed changes and trends in physical or mental condition of client
- Assisted in deescalating violent clients and/or environment
RN Staff Nurse, Psychiatric Unit - Southeastern Behavioral Health Services - Benson, AZ
(2012-06 - 2013-04)
- Worked closely with psychiatric patients who suffered from disorders stemming from self-abuse and abuse from others · Provided empathetic communication with psychotic patients
- Performed comprehensive assessments on new patients, compiling and evaluating both medical and mental health history
- Created care plans for each patient, describing the treatment methods and goal, including medications, therapy and other behavioral management systems
- Provided crisis intervention
- Developed improvements to current system as part of a team
- Liaison among physicians, psychiatric program directors, caregivers and other service providers
- Worked one on one with psychiatric patients
- Provided medications to patients with medical and psychiatric illnesses and monitored patients for side effects of medications
- Provided competent client care for Sub-Acute Level 1 clients
- Completed assessments and evaluation for inpatient admissions
- Worked with acute/crisis clients with substance/alcohol abuse in detoxification settings
- Participated in planning and implementation of client services
- Administered oral and injectable medications and oversaw the dispensing of oral and topical medications and treatments
- Maintained accurate written documentation of care provided to clients, to include; nursing assessments, treatment plans, progress notes, medication records and discharge planning
- Observed and assessed changes and trends in physical or mental condition of client
- Planned and implemented therapeutic interventions and evaluated client response
- Respected the client's privacy and maintained confidentiality
- Completed care plans and actively participated in care plan conferences
- Assisted in acute crisis intervention and de-escalation
RN Staff Nurse, Progressive Care Unit - Sierra Vista Regional Health Center - Sierra Vista, AZ
(2009-02 - 2012-05)
- Responsible for the close monitoring of patients pre and post cardiac procedures
- Prepared patient for stress, cardiac cauterization, and echocardiogram testing
- Ability to achieve optimum patient care while working with physicians and surgeons
- Monitored various drainage devices
- Promoted excellent quality service and create a positive work environment for coworkers, patients and their families
- Energetic and positive attitude with the profound communication skills both verbally and written · Cerner experience
- In-depth knowledge of the medical terminology, assessments, patient's evaluation, and clinical medicine
- Profound ability to analyze, interpret and relate medical data
- Exceptional ability to communicate and interact with individuals
- Great ability to provide direction, provide leadership, and to develop a relation with the patient that maintains legal and ethical at all times
- Excellent communication and demonstration skills
- Utilized consultation with the medical professionals on nursing and treatment plans
- Handled the queries and complaints of the patient's and assisted in resolving them
- Provided the assessments, nursing diagnosis, implementations and evaluation of patients
- In-depth knowledge of advance and high tech equipment and devices
- Great communication skills with an understanding of medical terminology
- Strong ability to adapt to new environments
- Utilization of excellent interpersonal skills
- Direct care of patients
- Educated patients and families for home care and discharge planning
- Maintained sterile fields and application of dressings
- Catheter, IV, and suctioning experience
- Charting and documentation of patient care with extreme confidentiality
- Acute and chronic care experience
- Provided personal care for clients
- Administered vaccinations and medications according to the physician's order
- Experience in writing SOAP notes as well as DAP notes
- Proven record of reliability and dependability
- Ability to remain calm and professional throughout critical incidents and crisis
- Strong analytical skills, capable of assessing conditions and implementing appropriate intervention
- Resourceful problem solver capable of implementing solutions to complex problems
- Possess special sensitivity to meeting diverse needs in varied situations
- Multiple nominations for National Daisy Award
