Lisa Hernandez

Compassionate and results-driven Registered Nurse with over 30 years of experience providing exceptional patient care in hospital, clinic, and home care settings. Skilled in maternal-newborn health, telemetry, oncology, cardiology, geriatrics, and surgical preparation/recovery. Proven ability to manage complex cases, coordinate interdisciplinary care, and educate patients for better health outcomes. Fluent in Spanish and adept at building trust with diverse patient populations.

Registered Nurse - Lifelong Medical

(2024-11)

• Respond to an average of 15 urgent patient calls daily, ensuring timely triage and appropriate care escalation within established protocols.
• Process 90+ medication refill requests per shift with 100% compliance to clinical and regulatory standards.
• Reduce patient call-to-resolution time by 40% through efficient assessment and prioritization of urgent cases.
• Maintain a 98% patient satisfaction rate by delivering empathetic, professional, and solution-focused telehealth support.
• Coordinate with multidisciplinary teams to streamline remote triage processes, contributing to a 90% improvement in service response times.

Caregiver - Sue Famika - Fairfield, CA

(2018-04)

• Deliver comprehensive home-based care for elderly and infirm patients, including personal care, meal preparation, laundry, and housekeeping.
• Transport patients to medical appointments and ensure adherence to prescribed treatments.
• Provide companionship and emotional support, improving overall quality of life.

Clinical Nurse III - Santa Clara Valley Medical Center - San Jose, CA

(2007-07 - 2023-01)

• Provided direct care in Mother/Baby, Medical/Surgical, and outpatient clinic settings.
• Monitored and treated patients with cardiac issues, diabetes, oncological, and general medical conditions using telemetry and evidence-based protocols.
• Educated patients and families on disease management, recovery plans, and preventive care.
• Assisted with pediatric and adult clinic services, including routine health screenings.

Registered Nurse (RN) - MedStaffers - Fremont, CA

(2017-01 - 2019-01)

• Assigned through agency to work at O'Connor Surgery Center, Los Gatos Surgery Center, and National Ambulatory Surgery Center in Los Gatos.
• Administered post-operative medications, monitored vital signs, and assessed recovery progress.
• Prepared patients for safe discharge with clear post-care instructions.
• Supported surgical procedures ensuring sterile field compliance.

Registered Nurse - Lucille Packard Children's Hospital - Palo Alto, CA

(2001-07 - 2007-08)

• Delivered high-quality maternal-newborn care in a hospital setting.
• Guided new mothers in breastfeeding, postpartum recovery, and newborn health.
• Partnered with physicians, lactation consultants, and social workers to ensure holistic care.

OR Technician / Registered Nurse - Sequoia Hospital - Redwood City, CA

(1989-08 - 2001-06)

• Worked as a surgical technician before becoming a Registered Nurse.
• Provided post-operative, cardiac, and telemetry care in acute settings.
• Delivered family-centered maternal-newborn care, promoting patient safety and comfort.

Associate's Degree - Nursing - City College of San Francisco