Registered Nurse - Lifelong Medical
(2024-11)
- Respond to an average of 15 urgent patient calls daily, ensuring timely triage and appropriate care escalation within established protocols.
- Process 90+ medication refill requests per shift with 100% compliance to clinical and regulatory standards.
- Reduce patient call-to-resolution time by 40% through efficient assessment and prioritization of urgent cases.
- Maintain a 98% patient satisfaction rate by delivering empathetic, professional, and solution-focused telehealth support.
- Coordinate with multidisciplinary teams to streamline remote triage processes, contributing to a 90% improvement in service response times.
Caregiver - Sue Famika - Fairfield, CA
(2018-04)
- Deliver comprehensive home-based care for elderly and infirm patients, including personal care, meal preparation, laundry, and housekeeping.
- Transport patients to medical appointments and ensure adherence to prescribed treatments.
- Provide companionship and emotional support, improving overall quality of life.
Clinical Nurse III - Santa Clara Valley Medical Center - San Jose, CA
(2007-07 - 2023-01)
- Provided direct care in Mother/Baby, Medical/Surgical, and outpatient clinic settings.
- Monitored and treated patients with cardiac issues, diabetes, oncological, and general medical conditions using telemetry and evidence-based protocols.
- Educated patients and families on disease management, recovery plans, and preventive care.
- Assisted with pediatric and adult clinic services, including routine health screenings.
Registered Nurse (RN) - MedStaffers - Fremont, CA
(2017-01 - 2019-01)
- Assigned through agency to work at O'Connor Surgery Center, Los Gatos Surgery Center, and National Ambulatory Surgery Center in Los Gatos.
- Administered post-operative medications, monitored vital signs, and assessed recovery progress.
- Prepared patients for safe discharge with clear post-care instructions.
- Supported surgical procedures ensuring sterile field compliance.
Registered Nurse - Lucille Packard Children's Hospital - Palo Alto, CA
(2001-07 - 2007-08)
- Delivered high-quality maternal-newborn care in a hospital setting.
- Guided new mothers in breastfeeding, postpartum recovery, and newborn health.
- Partnered with physicians, lactation consultants, and social workers to ensure holistic care.
OR Technician / Registered Nurse - Sequoia Hospital - Redwood City, CA
(1989-08 - 2001-06)
- Worked as a surgical technician before becoming a Registered Nurse.
- Provided post-operative, cardiac, and telemetry care in acute settings.
- Delivered family-centered maternal-newborn care, promoting patient safety and comfort.
