Lisa Kaplan

Compassionate and dependable professional with a Master's in Social Work and over 15 years of experience supporting diverse populations in educational, clinical, and community settings. Proven ability to assist teachers, support student development, and coordinate care in both academic and healthcare environments. Strong interpersonal, organizational, and communication skills, with a commitment to fostering inclusive and supportive environments.

Front Desk Concierge at Heatherwood Condominium Complex - Long Branch (2022-06 – Present)

Handled resident requests, managed phone inquiries, sorted mail, and monitored facility access and safety.

• Handled resident requests, managed phone inquiries, sorted mail, and monitored facility access and safety.
• Coordinated with outside contractors and provided facility oversight.

Office Manager Assistant / Ophthalmic Assistant at Eye, Ear, Nose & Throat Institute (2006-01 – 2010-12)

Managed scheduling, insurance processing, and patient services. Assisted ophthalmologist with various eye examinations.

• Managed scheduling, insurance processing, and patient services.
• Assisted ophthalmologist with various eye examinations.

Program Assistant at Guiding Light Behavioral Healthcare (2005-03 – 2005-09)

Supported the program director in running an Adult Day Program for individuals with mental health and substance use challenges.

• Supported the program director in running an Adult Day Program for individuals with mental health and substance use challenges.

School Social Worker (After-School Program) at Asbury Park High School (2003-07 – 2004-07)

Provided counseling and led therapeutic groups for students. Organized community outings to build positive peer relationships.

• Provided counseling and led therapeutic groups for students.
• Organized community outings to build positive peer relationships.

Coordinator/Supervisor, Family Support Services at Cerebral Palsy of Monmouth & Ocean (2000-11 – 2001-10)

Supervised respite care staff for families of individuals with developmental disabilities. Led hiring processes and program coordination.

• Supervised respite care staff for families of individuals with developmental disabilities.
• Led hiring processes and program coordination.

Case Manager – Adult Outpatient at CPC Behavioral Healthcare (1998-01 – 1998-07)

Linked clients with community resources and provided counseling. Maintained case documentation and coordinated care plans.

• Linked clients with community resources and provided counseling.
• Maintained case documentation and coordinated care plans.

Human Service Worker – Adult Inpatient Psychiatric Unit at Monmouth Medical Center (1994-06 – 1998-01)

Conducted group therapy sessions and individual assessments. Documented progress notes and participated in treatment planning.

• Conducted group therapy sessions and individual assessments.
• Documented progress notes and participated in treatment planning.

Master of Social Work (MSW) in Social Work – Kean University (2000-06)