Front Desk/Reception Volunteer at Life Center Littleton (2025-06 – Present)
- Answering phones, scheduling appointments for various services and groups, checking in clients, filling requests for personal care items, light secretarial duties, data entry, setting up coffee bar & lunch room, light cleaning duties, receive incoming donations, assist clients with language and technology barriers.
- Dealing with clients in a caring and compassionate manner, listening to needs and concerns, praying with those in distress, guiding clients to the resources that match their immediate needs.
Home Health Aide at Self-Employed (1999-12 – 2022-12)
- Assisted patients by providing personal services including, bathing, dressing, and grooming.
- Supported patients by providing housekeeping, laundry services, shopping for food and household needs, preparing and serving meals and snacks, running errands, companion care and providing rides to appointments and social meetings.
Paraprofessional at JeffCo Public Schools (2016-10 – 2017-05)
- Supported school staff in the classroom and monitoring students at lunch and recess.
- Assisted students with finding and checking out media in the library and using equipment in the media center.
- Taught advanced math skills to 1st through 3rd grade students.
- Taught specialized reading and language programs to select 2nd grade students.
Customer Service Representative at Alpine Access (2006-06 – 2007-01)
- From home, direct consumer account maintenance for GE Money Bank/Walmart credit cards.
- Assisted consumers in all aspects of credit/billing issues and online banking, while consistently exceeding required metrics regarding call time and service quality.
Manicurist at Blue Mist Salon (2005-05 – 2006-06)
- Self-Employed Manicurist running all aspects of my business including client services, inventory, sales and bookkeeping.
Information Systems Engineer II at QWEST Communications & US WEST Inc (2000-04 – 2004-07)
- Supported production application, implemented releases on 8 servers utilizing change/version control systems.
- Tested Java GUI applications for clients to ensure functionality before and after releases.
- Member of the change control board for the Interconnect Mediated Access Project.
- Developed disaster recovery plan. Spearheaded projects from provisioning to maintenance, including system requirements and integration.
- Strong reliance on SQL+Plus, UNIX, Oracle and Web skills.
