Medical Service Representative - Medworks Surgical - Richmond, VA
(2024-08)
- Operate laser and morcellator during medical procedures, ensuring safe and effective use in collaboration with physicians and OR staff.
- Perform maintenance calibration to maintain equipment functionality and reliability.
- Provide real-time technical support in high-pressure environments, assisting staff with equipment during procedures.
- Assist in setting up and turning over the operating room, including changing fluids and tray setup, supporting seamless workflow and patient care.
Loaner Coordinator, Sterile Processing
(2019-08 - 2024-08)
GS 7 Step 3
- Directed daily workflow and assigned duties within the sterile processing department, ensuring efficient operations and compliance with standards.
- Served as the primary liaison between Sterile Processing and clinical teams, including OR staff and surgeons, to facilitate patient care and resolve issues with instrument sets.
- Educated sterilization technicians on dental instrumentation and procedures, developing competencies and conducting in-services for new and existing staff.
- Maintained and updated quality assurance programs annually or as guidelines changed, performing quality audits to meet JCAHO and infection control standards.
- Oversaw the care and handling of highly specialized items, including those requiring sub-zero temperature control, delicate care instructions, and sterile processing/refrigeration.
- Managed vendor loaner instruments, ensuring proper tracking from receipt to implantation, and coordinated with inventory managers, purchasing agents, and clinical service nurse managers for timely delivery.
- Served as the facility's point of contact for patient/provider notification in the event of recalls or safety notices affecting implants.
- Utilized qualitative analysis tools to prepare reports, evaluate operations, and facilitate improvements in workflow and quality processes.
- Troubleshot computer programs related to implants, loaner trays, and quality assurance, ensuring accurate data input and system functionality.
- Collaborated with end-user management and other departments to address deviations and enhance patient care.
Medical Supply Technician - Mann Grand Staff VA Medical Center - Spokane, WA
(2019-08 - 2024-08)
- Managed count sheets and Reusable Medical Equipment (RME) inventory in Censitrac, supporting accurate tracking and compliance.
- Provided educational in-services to coworkers, developing and delivering training on RME using PowerPoint, Word, and Excel.
- Assembled, tested, and verified RME for serviceability, ensuring proper cleaning and sterilization per SOPs and manufacturer instructions.
- Operated ultrasonic cleaners, mechanical washers, cart washers, and chemical cleaning agents; performed and documented daily operational checks for all sterilization equipment.
- Inspected, assembled, packaged, and sterilized trays and sets for a variety of general and specialized medical/surgical procedures.
- Performed high-level disinfection using Cidex OPA and validated chemical efficacy to ensure proper disinfection.
- Prepared operating room case carts and organized reprocessed items, ensuring stock rotation and readiness for patient care.
- Collaborated with specialty clinics and provided support for patient care needs, including room turnover and minor procedures.
Dental Assistant - United States Air Force
(2004-02 - 2005-09)
Active Duty February 2004 - September 2005; Reserve 2005 – 2007
- Performed central processing duties, including operation of washers, ultrasonics, and autoclaves per USAF guidelines.
- Assisted in oral surgery and prepared dental treatment rooms in accordance with infection control procedures.
- Conducted records review, documented patient medical/dental history, and assisted in postmortem dental exams and mass casualty situations.
- Sterilized and processed hospital RME and dental instruments, monitored sterilization equipment, and performed daily inspections and maintenance.
- Developed and conducted dental health programs and training, managed dental supplies and equipment, and administered unit self-inspection programs.
- Practiced and enforced safety standards, performed administrative duties, and coordinated patient appointments and records management.
Nursing Assistant - Georgian Gardens / Home Healthcare Provider - Potosi, MO
(1998 - 2004)
- Took vital signs and collaborated with nursing staff and medical teams for optimal patient treatment.
- Practiced infection control, set up medical equipment for procedures, and monitored patient condition.
- Recorded patient treatment and updates, maintaining accurate tracking systems for patient care needs.
