Lisa Osborne

Compassionate and results-driven Licensed Practical Nurse with over 30 years of nursing experience, including clinical leadership, care coordination, and patient advocacy.

Certified Dementia

Practitioner with a strong background in managing clinical operations, supporting staff, and ensuring high-quality, patient-centered care. Experienced in intake and referral management, hospital discharge planning, medication management, and collaboration with physicians and interdisciplinary teams. Bilingual in English and Spanish, with a commitment to serving diverse populations and improving access to quality healthcare.

Intake Coordinator / Scheduler - Angels Care Home Health - Avon Lake, OH

(2026-03)

• Manage referrals and coordinate patient intake, insurance verification, and scheduling.
• Obtain and review physician documentation and hospital discharge information.
• Collaborate with patients, families, physicians, and care teams to ensure smooth transitions of care.
• Maintain accurate records in EMR systems (HCHB, CarePort, Forcura, etc.).
• Provide excellent communication and support to patients and families.

Director of Nursing (DON)

(2021 - 2026)

• Provided clinical leadership and oversight of nursing operations in assisted living and memory care.
• Recruited, trained, and supervised nursing staff, maintained compliance with regulations.
• Implemented EMR systems and improved clinical workflows.
• Ensured high-quality, person-centered care for residents with cognitive and behavioral needs.

Home Health Licensed Practical Nurse - Multiple Agencies

(2016 - 2021)

• Delivered skilled nursing care in the home setting, including medication management and education.
• Completed assessments, care plans, and ongoing evaluations.
• Collaborated with physicians, therapists, and family members to achieve optimal outcomes.

Assisted Living / Memory Care LPN - Various Facilities

(2006 - 2016)

• Provided direct nursing care and support for residents with dementia and chronic conditions.
• Managed medications, monitored changes in condition, and communicated with healthcare providers.
• Supported families and staff with education and behavioral health strategies.

Graduate - Licensed Practical Nurse Program - Lorain County Community College

Psychology (Minor) - Lorain County Community College

Sociology (Minor) - Lorain County Community College

Associate Degree - Business – Travel and Tourism - Bryant & Stratton College