Operations Assistant
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I’m a healthcare professional with a few years of experience in patient care, admin support, data entry, and customer service in busy medical settings. I’m used to handling a lot at once, staying organized, and communicating clearly with both patients and teams.
Right now, I’m looking to move away from healthcare and into something more creative and people-focused. I’m really interested in areas like marketing, event coordination, floral design, or general administrative roles where I can use my organization skills but also be more creative.
I’m hardworking, adaptable, and quick to learn. I’m good at keeping things organized, managing schedules, supporting teams, and making sure people feel taken care of. I’m excited to grow into a new role where I can bring both structure and creativity together.
Medical Assistant/clinical coordinator at UnitedHealth Group (2022-07 – Present) • Contact patients to gather information on specifics on why patient was seen in the ER department • Schedule follow-up appointments with PCP or Specialists • Records patient care documentation in the medical record accurately and in a timely manner • Respects patient confidentiality at all times and treats patients with courtesy and respect • Telephone screening limited to gathering of information without requiring the exercise of judgment based on clinical knowledge • Excel spreadsheets reports and faxing • Auditing Notice of Medicare Non-Coverage for errors. Overlooking 300 members to make it sure it is in compliance with CMS Medical Assistant at Texas Digestive Disease Consultants (2017-11 – Present) • Performed clinical skills without supervision • High-speed Internet connection and capable home computer • Inbound and Outbound calling • 1+ Yr Remote experience • Problem solving • Attention to detail • Prior authorizations/ Precepts/ Appeals • Collecting Data entry and database administration • Assisted doctor with in-office procedures • Used EHR system • Obtained patient vitals • Scheduled patient appointments • Performed patient assessments • Processed medication refill requests Medical Assistant at RHEUMATOLOGY ASSOCIATES (2015-09 – Present) Duties included: obtaining vitals, rooming patients, entering patient histories and medications, assist with injections, patient referrals, pharmacy lines and prior authorizations, labs, front desk duties, travel from Arlington to Dallas.
Assistant at Highway 30 Medical Center (2014-12 – 2015-05) Duties included: Obtained patients' chief complaints, work with all ages including pediatrics patients, take vitals, assist with procedures, maintained clean rooms for patients, communication with patients, organization skills, also knowledge of E-clinical EMR and Various Lab Tests. Technician at Griffin Eye Care (2014-09 – 2014-12) Duties included: Obtained patient's chief complaints and medical histories, roomed patients, patient communications and instructions, answered multi-line telephone, scheduled patient appointments and patient registration/ discharge, also knowledge of using NCT, Auto-refractor and visual field testing. Technician at Westchester Assistant Living (2014-07 – 2014-09) Medical Technician Duties included: Setting up medication, obtaining information to request more medication, organization skills, PRN system, and charting.
Intern at Matlock Family (2014-05 – 2014-05) Duties included: Measured vital signs, obtained patient's chief complaints and medical histories, roomed patients, Charting, patient communications and instructions, maintained confidential medical records, answered multi-line telephone, scheduled patient appointments and patient registration/ discharge.
Extern at Dr. Anil Bangale (2014-05) 200 Hour Externship Duties included: Measured vital signs, obtained patient's chief complaints and medical histories, roomed patients, performed Phlebotomy, Injections, Charting, patient communications and instructions, maintained confidential medical records, answered multi-line telephone, scheduled patient appointments and patient registration/ discharge.
Medical Assistant Program in Medical Assistant – Kaplan College (2013-09 – 2014-05)
– Tarrant County College (2012-01 – 2013-01)
