Training Specialist/Customer Success
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Learning and Development Specialist with Customer Onboarding, Training and Customer Success experience. Background in New Hire Orientation, employee Onboarding and LMS Administration.
A highly motivated Learning and Development Specialist with a proven track record of driving employee and customer success. Possessing expertise in LMS administration and customer success, I bring experience in designing, developing, and delivering engaging training programs across diverse industries. My training portfolio includes product software (SaaS), soft skills, technical skills, and customer service.
I have a consistent record of training an average of 3,500 customers annually, achieving a 95% average satisfaction score on training effectiveness, activities, and materials.
Portland State University - Training and Development Certificate (ATD)
