Library Assistant - Clifton Public Library - Clifton, NJ
(2021-06)
- Assist patrons with routine transactions at the Front Desk such as check-ins and check-outs, renewals, registrations, and accessing and locating library materials.
- Respond to queries about library services such as hold requests, paying fees, interlibrary loan requests, troubleshooting and reporting issues with library equipment, etc.
- Became familiar with the coding and cataloging of materials
- Aided in bringing to the attention of the Cataloging department issues regarding the labeling and shelving of materials
- Issue library cards according to Clifton and PALS Plus policies
- Assist patrons with computer, printer, fax usage
- Package and label library materials for shipment to other PalsPlus libraries
- Assist in the unpacking and trapping of transited materials from Jersey Cat and PalsPlus deliveries
- Address complaints and behavioral issues from patrons
- Respond to queries about other departmental services and technical issues
- Provide accurate, courteous and efficient assistance to library users in person or by phone
- Make appropriate referrals to a librarians
- Perform stacks area duties, including shelving, shelf reading and keeping the shelves organized and presentable
- Oversaw building issues during evenings, such as handling complaints, addressing behavioral issues, and contacting maintenance, and library administration
- Assist in processing interlibrary loan requests including filling requests, scanning, receiving and processing physical items
- Carried out library building closing procedures
- Provided strong customer service to a diverse patron population
Bus Aide - WR Transportation
(2025-09 - 2026-03)
- Responsible for the safety of child(ren) during transport
- Report attendance
- Assist and communicate with the parents and school
- Supervise the child(ren) during pick up/drop off
- Assist driver in organizing the pick up and drop off times
- Adhere to current safety and transport regulations
- Interpret any communication and/or documents between parents, the school, and the driver
- Maintain cleanliness and state required workplace within the school vehicle
- Report any issues that may arise with any student or vehicle to the school and company
Bus Aide - AKA Transportation
(2020-09 - 2023-03)
- Responsible for the safety of child(ren) during transport
- Reported attendance
- Assist and communicate with parents and school
- Supervise the child(ren) during pick up/drop off
- Assist driver in organizing the pick up and drop off times of the students
- Adhere to current safety and transport regulations
- Interpret any communication and/or documents between parents, the school, and the driver
- Maintain cleanliness and state required workplace with in the school vehicle
- Report any issues that may arise with any student or vehicle issues to the school and company
Team Member - White Castle
(2021-01 - 2021-04)
- Submitted customer orders and ensured customer satisfaction
- Prepared and fulfilled customer orders
- Aided in the processing of orders at the Drive-Thru
- Processed payments and handled cash and credit transactions
- Greeted and welcomed customers
- Aided in the end of shift clean up
Cashier - Ulta Beauty
(2020-12 - 2021-01)
- Assisted in processing transactions and returns at the checkout register
- Inspired loyalty to the company and drove repeat business through sales
- Utilized customer relationship management (CRM) tools to capture customer information and utilize client profiles daily to connect with customers for outreach and replenishments.
- Served as a subject matter expert during client events
- Increased store customer traffic and conversion by 60% through multi-channel efforts
- Stayed current on industry trends and competitive landscapes (specifically via social media) to validate customers' interests and purchases, to better personalize recommendations for their needs
- Partnered with prestige consultants and salon professionals to promote new products and events
- Used learning management softwares to facilitate online learning and brand engagements
- Processed and organized new merchandise and back stock.
- Assisted in setting up new sales floor displays of new merchandise
- Reported and processed any stolen or damaged items
Server - Friendly's Restaurant
(2019-04 - 2020-03)
- Upsell daily specials and discounts
- Entered and processed customer orders
- Processed payments and handled cash and credit transactions
- Greeting and welcoming customers
- Ensured customer satisfaction
- Assisted in cleaning up the restaurant after every shift
Sales Distributors - R & L Distributors
(2016-01 - 2017-10)
- Sold merchandise to customers and other businesses.
- Processed payments and handled cash and credit transactions
