Lisbeth Elizarraras

Bilingual front desk and office support professional with 3+ years of experience in customer service, cash handling, administrative support, scheduling, document management, and financial-service transactions. Experienced with QuickBooks, Microsoft Office, multi-line phones, confidential records, and high-volume customer environments. Known for accuracy, professionalism, organization, and creating a welcoming customer experience.

Front Desk & Office Assistant - California Tax Group - Indio, CA

(2022-12 - 2024-07)

• Welcomed clients, managed a multi-line phone system, and directed visitors with professionalism and discretion.
• Scheduled appointments and coordinated daily office needs while maintaining an organized front desk.
• Prepared, scanned, uploaded, and organized confidential client documents and records.
• Supported staff with reports, data entry, document preparation, and general administrative tasks.
• Used QuickBooks, Microsoft Excel, and Outlook to maintain accurate records and professional client communications.
• Handled sensitive information with confidentiality while delivering consistent, high-quality customer service.

Money Services Clerk - Cardenas Markets - Coachella, CA

(2022-01 - 2022-12)

• Processed money transfers, bill payments, money orders, check cashing, and lottery transactions accurately.
• Handled large amounts of cash and balanced tills at the end of each shift.
• Completed BSA/AML training and followed established compliance, verification, and transaction procedures.
• Assisted customers with transaction questions, resolved issues professionally, and protected confidential information.
• Maintained accuracy and efficiency while working in a high-volume financial-services environment.

Front End Cashier - Vallarta Supermarkets - Indio, CA

(2021-09 - 2021-11)

• Provided fast, friendly checkout service while accurately processing cash, debit, and credit transactions.
• Assisted customers with product questions, store services, and general requests.
• Maintained an organized register area and followed cash-handling and store procedures.
• Balanced customer service, accuracy, and speed during busy operating periods.

High School Diploma - Coachella Valley High School (2021-06)